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-   -   "Quilt" magazine and their strongarm renewal tactics (https://www.quiltingboard.com/main-f1/%22quilt%22-magazine-their-strongarm-renewal-tactics-t92554.html)

hulahoop1 01-22-2011 09:02 AM


Originally Posted by marymac628
I also had a subscription to the same magazine. Over a year ago I also decided to let the subscription lapse and got the same notices. Here we are over a year after the original subscription lapsed and every three months or so I still get the same "unpaid notice". Guess they think senility will catch up and I will start to pay!!

When dementia caught up with my mother and I took over her finances, I discovered she had paid nearly $2,000 in one year caving in to these tactics and "renewing" magazine subscriptions. She didn't know why she kept getting all these magazines, but if a bill came in, she paid it. Took a long time to get them cancelled.

SuzanneG 01-22-2011 09:22 AM


Originally Posted by np3
Did one of the notices ask you to mark No thanks if you didn't want to renew? Most subscriptions automatically renew if you don't send in a cancellation notice. And from their point of view, you owe it per the original agreement. It is annoying which is why I seldom order magazines.

That's interesting to me. I've subscribed to many magazines over the years and none of them automatically renewed. I always had to send in a renewal form that they sent me (months in advance of the subscription expiring). Maybe this is a new practice? At any rate, I think their apology to you Eddie was a day late and a dollar short. I'm sorry you had to go through that but it sounds like it's resolved now, so that's good.

nevrn 01-22-2011 09:31 AM

It isn't only quilting magazines that do this...I get the same kind of "renewal notices" on our National Geographic and Smithsonian magazines. I think when they send out a renewal notice they should have to clearly state the exact date the current subscription expires. I would welcome that, but these constant "reminders" when you know you have six months or a year or more on a subscription is unnacceptable.

libber 01-22-2011 09:39 AM

Wow, here I am a newbie and I just learned why it is a waste of my money to subscribe to Quilt magazine. Thank you everyone.

scraphq 01-22-2011 09:41 AM

Eddie,thank you for the post. I get a ton of quilting magazines and decided not to renew any of them since discovering this site. Can get all the latest from here with no hassle.

MCarleneM 01-22-2011 09:53 AM

What has happened to me is that when I originally subscribed, I paid for a 2-year subscription. About 2 months later I had to be out of town with a dd who was ill. While I was gone I received a bill from the mag saying I owed for my "1-year subscription"...which my husband paid without checking to see if it had been paid....so, now I have paid for a 3 year subscription.

quote=Eddie]I subscribed to "Quilt" magazine back in January 2010 for one year, and decided to let the subscription lapse when it came up for renewal. They sent several reminders to renew, etc., all of which I ignored.

Today, I get this in the mail from them:


UNPAID ACCOUNT

WE HAVE SENT YOU FOUR INVOICES AND HAVE NOT HEARD FROM YOU YET.

EITHER:
(1) PAY YOUR BILL OR
(2) CALL US AT #800-866-2886 TO TELL US WHY YOU HAVE NOT PAID.

OR WE WILL PLACE YOUR NAME ON OUR BAD PAY FILE.

P.S. If you have sent payment within the last two weeks, please disregard this notice.
This makes my blood boil when I see companies use threats and intimidation like this, simply because someone choose not to renew their subscription. GRRRRRRR!!!![/quote]

Dae Kuczma 01-22-2011 10:34 AM

Send them a nice note stating you are not going to renew. As far as you are concerned, this letter is fringing on harassment and to immediately take your name/address of their list!

Kas 01-22-2011 10:39 AM


Originally Posted by lllog
The thing that bugs me about most quilting magazines is that after paying for a 3 year subscription, you almost immediately start receiving letters asking if you want to renewal.

I keep good records of what I order and how long it is for.

Lanny

Ditto. And the worst one used to stick the mailing label on the front of the mag. The label showed when your subscription was up. Then they started putting the mag in a bag with the label on that. Well, that bag goes into the trash, so when the notice comes you aren't sure anymore. I have never had a quilt or any other kind of magazine auto renew me. Which one was it? Duh! I just went back to page one and I thought you were saying a quote-unquote quilting magazine, not "Quilt" magazine. Blond, mother of 4, stressed out brain.

King's Daughter 01-22-2011 10:45 AM

I had subscribed to an online version of a cooking magazine. I recently got an email from them that they were unable to renew my subscription because my credit card had expired. I had lost my credit card last year and had to get another one, which is why I had different expiration date. That's very upsetting, that they would just automatically renew a subscription without asking. I was unaware that they were doing this. We subscribe to Consumer Reports, and so far, they don't do this, thank goodness. If you fail to re-up, they just don't send them to you anymore.

okiepastor 01-22-2011 11:01 AM


Originally Posted by wesing
Almost every magazine we have subscribed to in the last several years has been obnoxious about renewing. Most of them start sending renewal notices almost as soon as the first issue of the subscription is mailed out. Nothing on the renewal notices gives you a clue when your subscription really expires. I bet if you didn't pay attention they would let you renew into the next millenium. If you want to subscribe to any magazine, you need to keep track of what you paid and when you're paid through.

Sorry you had this happen; try to enjoy the battle.

Darren

Someone I know found her mom had a THIRTY year subscription a to a magazine. She was getting Alzheimers, and evidently renewed each time she got a notice---she threatened legal action, but got no refund till the lawyer wrote a letter.


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