I bought an Accuquilt and I can't seem to get the perfectly square squares that I was promised! No matter what I do, they come out rectangular!

I am careful to send the fabric through with the stretchy part parallel to the roller part (the correct way... the lengthwise/widthwise confused me and some awesome gals on here put it in terms of "parallel" and "perpendicular" ). I send it through at a slight angle. I send 2 pieces of fabric through at a time. I use the crazy expensive quilt shop quality fabric, so I know that's not it.

And yet, no matter what I do, I end up with rectangles. Sometimes it's 1/2", sometimes it's more, which for how much I paid for the Accuquilt since it's supposed to be so perfect, I'd expect more perfection. I don't know what I'm doing wrong!! Any ideas?? Thanks in advance :)

There was one particular die that everyone was having trouble with (for the life of me I can't remember which one). At any rate, try calling the folks at Accuquilt. I've read that others have had good experience with customer service there. The only time I have a problem is when I'm rushing and putting too much fabric through. I mostly use the strip dies though.

I have no idea but as I was thinking of buying 1 I would be interested to see the response

The 5" square was the one people had trouble with. I have that one but haven't tried yet it. As for accuracy, I'm not getting perfect squares either. Close enough but not really what I wanted for the cost of this machine and dies.

My cuts get outta whack when i put too many layers thru.. Then there was the time I ordered a die that the blades were crushed but called AccuQuilt and I had a new die delivered the very next day.. Their customer service ROCKS! even if your calling about a question, they are friendly and helpful.. The CEO even called me to answer a question.. How cool was that..

I have about all the square dies for the Go. The only one that I use not being perfect is the 6 1/2" square die. The square cuts were coming out a little longer on two sides. I put a piece of thin paper on top of the die then the fabric and haven't had any more distortion at all. If you want a replacement die, if you bought it from a Accucut rep or Accucut a replacement die will be sent to you if you want a new one. I don't know how that works if you buy from JoAnn's or other non rep stores. The yahoo group has all the details about the square dies not cutting accurately and the fixes that work and what dies need to be replaced. My dies are from the first batch made to sell and have a different type of foam backing. The newer dies have a different foam and some think that is the cause. I don't know. This group has all the info you need about the Accucut machines: http://groups.yahoo.com/group/accucutquilters/

It depends on the fabric. I have found that if you put a piece of paper.....like a piece of copy paper, on the die then go over it then it helps with the stretching. I have heard some spray starch and sizing in their material too.

I also am interested on hearing what others say about this since this is on my christmas list.

This is for the 2.5" squares and 2.5" half sq triangles and the 5" sq and every other die I try on that thing... EVERY one comes out stretched

Do you put a piece of paper in EVERY time you send the fabric through? Or just once and then the machine is happy? That seems like a lot of paper otherwise ...