I have the Brother 1500 like Peckish. I use the middle hole of the thread bar for a guide. The thread goes straight down into the hole. I never wrap the thread through them. Tech told me it was for specialty thread and he has never found a thread that needed to use all the three holes.

I do cut after going off the fabric. I wonder why it's a problem?

Thank you everyone. I think my problem is not pulling up the thread after cutting. I'm not sure if I'm supposed to or not. (Also, I thought I posted a "thank you" earlier today, but now it's not here?)

If all you typed was "Thank you" it won't post because you have to type something at least 10 characters long. It's a goofy software thing.