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Originally Posted by Garden Gnome
(Post 8222893)
Rather than thinking the $1.50 is going to put more $$ in the store's coffers, I think it is to help the customer take ownership of the punch card, and be more pro-active about keeping track of and presenting the (one) card they have to be punched when they purchase something. If I paid for it, I will be more likely to keep track of it.
It could be pretty time consuming and frustrating to have to wait till the customer goes through her purse to find the 3 or 4 partially filled cards when she wants to cash them in. And easier for a clerk to cheat the system for a pal, if partially punched cards are accepted. of the other shoppers that play by the rules. It's certainly not a shopper's fault if finding the card takes a little extra time. They invented them and gave them out. They really should have enforced the "full card reimbursement" rule, but never charge for a card that you have to work to fill. No way, uh-uh...would be my last time too. I like to be loyal, but that road runs both ways. |
What a scam. Why would anyone want to shop at a fabric store that charged you to do business with them? They should have just put a disclaimer on a free card saying that multiple punch cards could not be combined.
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Originally Posted by Garden Gnome
(Post 8222893)
Rather than thinking the $1.50 is going to put more $$ in the store's coffers, I think it is to help the customer take ownership of the punch card, and be more pro-active about keeping track of and presenting the (one) card they have to be punched when they purchase something. If I paid for it, I will be more likely to keep track of it.
It could be pretty time consuming and frustrating to have to wait till the customer goes through her purse to find the 3 or 4 partially filled cards when she wants to cash them in. And easier for a clerk to cheat the system for a pal, if partially punched cards are accepted. |
As my mother would have said, "That is just tacky."
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I guess it isn't any different than a store saying "join this special program for X $ amount and that will qualify you for savings in the future" I have been there...done that...and sometimes it has paid for me to pay up front for a discount, and sometimes (most times) it has not. I prefer to pay as I go.
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If I like the store and expect to get more than I give, I go for the cost of their program. I do it with Amazon Prime (I get free shipping and movies to watch), a dress shops (I pay $25 and get 10% savings for a year) and an online shop (I pay $25 get shipping for $2 and free return shipping). It's the way they make their business work......
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Come on... they are printed often on little bits of colored card so their cost is minimal. Their investment is in the stamps they use. My LQS is great with their loyalty cards and make us feel special for having them.
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Originally Posted by BETTY62
(Post 8223516)
What a scam. Why would anyone want to shop at a fabric store that charged you to do business with them? They should have just put a disclaimer on a free card saying that multiple punch cards could not be combined.
I agree if they had a disclaimer as some of my other business cards do, but why is it such a big deal if you do have multiple cards that total the number they are looking for? Even if they are afraid that a friend gave you their card, so what? Somebody did make purchases to get those punches. It creates an "us against them" atmosphere, all this pickyness. I loaded up over the top on fabric etc. before my dh became retired. Sometimes I feel a bit guilty having so much but I can choose not to shop at all if I want. I want to be appreciated. Betty you said it well. |
This is how the shop owner presented it, as an incentive to help customers take responsibility however, later we discovered that they had also charged my mom for her new punch card but didn’t say anything to her about the charge. She would never had known had I not mentioned it. To me it just feels petty and a bit short sighted as it’s encouraged me to shop at other stores even though this one is only about 2 minutes from my house.
Originally Posted by Garden Gnome
(Post 8222893)
Rather than thinking the $1.50 is going to put more $$ in the store's coffers, I think it is to help the customer take ownership of the punch card, and be more pro-active about keeping track of and presenting the (one) card they have to be punched when they purchase something. If I paid for it, I will be more likely to keep track of it.
It could be pretty time consuming and frustrating to have to wait till the customer goes through her purse to find the 3 or 4 partially filled cards when she wants to cash them in. And easier for a clerk to cheat the system for a pal, if partially punched cards are accepted. |
Originally Posted by PamelaOry
(Post 8226761)
This is how the shop owner presented it, as an incentive to help customers take responsibility however, later we discovered that they had also charged my mom for her new punch card but didn’t say anything to her about the charge. She would never had known had I not mentioned it. To me it just feels petty and a bit short sighted as it’s encouraged me to shop at other stores even though this one is only about 2 minutes from my house.
now they do have a minimum to punch it,$5 at one place, $10 at another. It's incentive to return, not create ill-will. |
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