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love fat quarters 08-06-2012 05:16 AM

connecting threads
 
I received my order from connecting threads saturday I ordered one yard and only received 28 inches called this morning they are sending me a yard and told me to keep the 28 inches all free of charge HAPPY DANCE by the way the material I received was very nice it's for the "The Farmers Wife Sampler Quilt" I'm starting this winter it's so nice to have great customer service I would recommend their material and service this is my second order and I will order again

feline fanatic 08-06-2012 05:21 AM

I have had a very similar experience with CT. I ordered a yard of a batik and the wrong color arrived. They sent the correct color right away and told me to just keep the wrong one, which was also lovely, just not right for the project I had in mind.

Quilty-Louise 08-06-2012 10:44 AM

Yes I LOVE CT fabrics, and thread also.

Jim's Gem 08-06-2012 10:55 AM

They are a great company. Glad that you got the "mistake" taken care of!

RonieM 08-06-2012 11:07 AM

CT has great customer service.

Dyan 08-06-2012 03:17 PM

I have had the same experience, I puchased sever 3/4 yard pieces, and received on that was 1/2 yard, I called customer service and had a replacement in a few days. GREAT SERVICE

LivelyLady 08-06-2012 03:27 PM


Originally Posted by Quilty-Louise (Post 5421993)
Yes I LOVE CT fabrics, and thread also.

Same here............they are wonderful!

sandy l 08-07-2012 06:48 AM

Had a large spool of their thread that after 1/2 used was bad. Called them and they replaced it right away.

HilaryK8 08-07-2012 07:22 AM

I've never ordered from CT but my husband has for a gift. :)

On another note: I was also thinking about starting the Farmers Wife Sampler!!! Are you doing a specific color palate? How much of each color are you getting? I haven't decided if I want to choose specific colors or if I want the scrappy look.

Mummy Quilts 08-07-2012 07:25 AM

Oooh!
I can't wait to see what you do with the Farmer's Wife sampler - I've been eyeing it!

I just ordered a few things from them last month, and although their thread is a bit linty (not bad tho compared to other company's threads I've used) I LOVE their fabrics! Can't wait to get started on my next project now...


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