Good luck. I just donate my quilts, so I don't have any dealings like that.

I think most people know it's nonrefundable. However, I would mention it in the agreement. "In the event the client (customer, buyer) decides (declines to) not to take delivery on the finished quilt, the deposit will be forfeited and the quilt will be sold after 30 days". Or something to that effect.

bkay

What most people know, and what they'll later claim are two different things. In your contract where you are requiring a deposit, simply insert the word: "non-refundable" before deposit, then complete your deposit required amount. If you wish, describe the deposit as being one-half of the total cost of the quilt to your customer. JMHO. My husband was a cabinet maker, had his own shop, but if there's some way someone could "get out of" a deal for kitchen cabinets/custom furniture, etc., they'll do it if they're short of money! You just need to protect yourself without going overboard! Again, JMHO!