I, and some others from my quiliting class, have recently bought the Pfaff Expression 4 machine. It's quite different to any other machine I have used and we are constantly asking each other questions etc. Since our dealer is a local guy, he offered to run a (free) workshop for us to take us through all the major parts of the machine together with basic maintenance. Well, we just spent a great afternoon playing and discovering great things about these machines and have learned so much. Think he deserves the nomination of 'Dealer of the Year'.

Aw, that is nice! Sounds like the guy to buy from!

awesome, he gets my vote!

Sounds like a great dealer. If more of them would realize how important it is to have good public relations with the quilters around maybe they'd do a little more like that. Makes you want to be loyal to that person.

Guess I'm spoiled my dealer gives free classes with your machine purchase. I thought all dealers did that. They should!

That was so nice of him!!! I am happy to hear that not only was it informative but fun too :D:D:D

Sounds like a great place to buy from.

From my explorations it's about a 50/50 split, those that include classes and those that don't, I agree tho' that they should, period.

That being said, I'd totally buy from a dealer like him and if it were a really good class, informative, etc., I'm the type that would do something to show my thanks.