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Nantie 09-23-2011 10:41 AM

Hi, I have a viking D1 which I have had for about 4yrs. and used exclusively for sewing..no embroidery. I wanted to take a class on a triple irish chain with 7 embroidered flower blocks. Since I am new to embroidery I purchased the embird software and installed it on my computer. My D1 uses floppy disks so I bought the disk writer etc. My embird software states that it can both read and write Husqvarna designs to floppy disks. I was unsuccessful in updating my D1 to program for writing disks and asked my LQS to do the update for me while servicing/maintainence on my machine. I was told that it cannot be done with embird software even though viking and embird says it can...and quote ..well they are in bolivia or somewhere and can say anything. I was pi......! Although I had supported this LQS for several yrs. and considerable money should I look elsewhere for my needs or go to the LQS with the procedure from embird in hand and say do this and let's just see what happens..Any opinions welcome..thanks

btiny36 09-23-2011 10:55 AM

If it were me, I would take the directions in hand and have them do it...

bluteddi 09-23-2011 11:09 AM

I would take the instructions in hand to them, if they still refuse... then I'd find a new LQS

JudyG 09-23-2011 11:16 AM

You should be able to write directly to the floppy in Embird. I write Pes files to floppies with no problem.

Also, if you have the hus files on your hard drive, you can copy them to the floppy in Embird Manager. Open Embird in Manager, highlight the files you want to copy to the floppy, click on "Right Panel" and then "Input/Output Operations" and then "Copy Files to Floppy Disk". As long as your computer can read the floppy drive, you should be able to get your embroidery files to the floppy.

Little RoO 09-23-2011 11:19 AM

Hi...I am a little unsure what your issue is...
I have A viking Designer 1 and I use Embird all the time.
After I have finished doing things to my design...I save it either as a VIP or SHV file and using the software that came with my machine (3D Disk manager) I open it up and transfer it to my stick. My machine is an ugraded USB but I don't think this makes any difference as 3D manager gives the option to read and write to Floppy disk also. I am presuming you have that software I know this means an extra step to the process but it only takes a minute.If you don't have the software I am sure you can write straight from Embird
I have found Embird really easy to use....if I can help more please PM me

PaperPrincess 09-23-2011 11:29 AM

When you say you bought the "disk writer", do you mean an external 3 1/2" diskette drive? I don't understand what you are saying about updating the "D1 to program for writing disks". Are you saying that Embird want you to apply some software directly to the D1 machine?

I have had a Designer D1 with a floppy for about 10 years. There is a proprietary directory structure for floppies that is required in addition to the correct file format. You can't just drag & drop the file to the disk. As far as I know, you need a copy of Organizer. When the Designer SEs were released, a copy of this software was bundled with them.
3D Embroidery Software (3DQuickfont, 3D Organizer). part #412843126. I lost my CD a couple of years ago and it was about $20 to replace. You do not need the entire 3D Embroidery suite, just organizer. If you can find an old version of the 3D embroidery suite, you do not need the dongle to install Organizer. Having this will allow you to send 1 design to a floppy.

Little RoO 09-23-2011 11:42 AM


Originally Posted by JudyG
You should be able to write directly to the floppy in Embird. I write Pes files to floppies with no problem.

Also, if you have the hus files on your hard drive, you can copy them to the floppy in Embird Manager. Open Embird in Manager, highlight the files you want to copy to the floppy, click on "Right Panel" and then "Input/Output Operations" and then "Copy Files to Floppy Disk". As long as your computer can read the floppy drive, you should be able to get your embroidery files to the floppy.

Hi....I have just been on Embird and done exactly as you said....click on Right panel (found at top of screen) then went to Input/Output Operations and there is an option to create Designer 1 floppy disk....when I opened it it requested you put a formatted 2HD floppy disk into the drive....have never heard of this....perhaps another Viking Designer 1 owner knows......Hope this is helpful

Little RoO 09-23-2011 11:48 AM


Originally Posted by Little RoO

Originally Posted by JudyG
You should be able to write directly to the floppy in Embird. I write Pes files to floppies with no problem.

Also, if you have the hus files on your hard drive, you can copy them to the floppy in Embird Manager. Open Embird in Manager, highlight the files you want to copy to the floppy, click on "Right Panel" and then "Input/Output Operations" and then "Copy Files to Floppy Disk". As long as your computer can read the floppy drive, you should be able to get your embroidery files to the floppy.

Hi....I have just been on Embird and done exactly as you said....click on Right panel (found at top of screen) then went to Input/Output Operations and there is an option to create Designer 1 floppy disk....when I opened it it requested you put a formatted 2HD floppy disk into the drive....have never heard of this....perhaps another Viking Designer 1 owner knows......Hope this is helpful

Actually thinking a moment a 2HD might stand for Husqvarna Designer and I know I have to use a formatted USB stick which I do through the Disk manager software.

PaperPrincess 09-23-2011 12:29 PM

A "a formatted 2HD floppy" means that you need to format the diskette before you use it. In other words, it's ready to be written to.

2HD floppy disk is the computer industry standard name for a double sided 3.5" floppy. It has nothing to do with Husqvarna Viking.

From this it sounds like Embird will create a D1 floppy.

Nantie 09-23-2011 05:08 PM

Sorry everyone, I am really bad at this computer lingo One of the problems i am having is trying to create a floppy disk that my d1 can read. If I put a cd into my computer and try to copy onto a floppy disk, the disk gets created as you all described yet once put into the D1 the message is "disk not accepted". This happens everytime the disk is not created using husq. viking software. Embird said this is due to older firmware which does not accept designs stored on floppy disks which were created on embird. The designs i have successfully embroidered were all created with a friend using viking software and making me a disk. However, embird suggested the upgrade needed from viking and this is what my lqs says still will not enable me to create disks from embird software. i have tried downloading the viking update but I am totally unfamiliar with the term "firmware" and when i did create the disk the D1 still says disk not accepted. My question is has anyone successfully created a floppy disk from embird from a cd and not using viking software. that once created was accepted by their D1. I have copied all of the emails from embird with their suggestions, the upgrades needed from viking and the embird info. from their website stating they can both read and write disks for a D1 and armed with all of this I plan to revisit my LQS one more time and see what happens. Does that sound like I have all of my necessary "armor" to try this again. I have several hundred dollars invested in designs, thread, stabilizers etc. and want to be able to create my own disks/

PaperPrincess 09-23-2011 06:08 PM

Great info. You are certainly armed for bear!
Firmware is a special type of software used by the processor. Sounds like plan A would be to see if they can apply the firmware to your machine,
Plan B would be to see if they can get the organizer software using the part number above. You will still need embird for any alterations you make to the designs. Save them then use Organizer to send them to a floppy.
There were several versions of the D1 machine, with slightly different processors. Firmware is processor specific, so a D1 Firmware update may not be accepted if there's a mis match with the version of the processor in your machine.

Nantie 09-23-2011 06:11 PM


Originally Posted by PaperPrincess
Great info. You are certainly armed for bear!
Firmware is a special type of software used by the processor. Sounds like plan A would be to see if they can apply the firmware to your machine,
Plan B would be to see if they can get the organizer software using the part number above. You will still need embird for any alterations you make to the designs. Save them then use Organizer to send them to a floppy.
There were several versions of the D1 machine, with slightly different processors. Firmware is processor specific, so a D1 Firmware update may not be accepted if there's a mis match with the version of the processor in your machine.

thanks I'll report back next week after i go to the LQS

Modeltbarn 09-01-2014 11:42 AM

I know this is dated, but I just ran into this with my wife's machine and wanted to post the details on how I fixed it.

I did try both homemade disks and factory disks in the machine with the same error result. I also tried the last upgrade disk I had created and used.... All three had the same Disk not accepted' error. This error appears very quickly after inserting a disk and touching the disk button. This told me either all of the disks were bad (unlikely), there was a missing driver or software plugin in the machine itself, or the physical disk drive itself ( or it's cable) was bad. It my case it turned out a more accurate description would have been 'disk drive not accepted' or 'disk drive not found'......

I was able to download a service manual for free with a simple google search. It had instructions on how to remove the covers and a layout of the main circuit board with it's connectors. Remember this is a computer so treat the components the same as you would if you opened your home P.C. to add memory or other basic hardware task.....ESD can harm computers!

I opened up the case simply to inspect the cable to the drive and make sure the disk drive cable connector was tight..... I found the cable out of the connector! The machine had been in to service at Joann's for a motherboard replacement and general service a year ago... We had not tested the embroidery when it came back, only the sewing machine itself, so we had not caught it early.

the connector is not the same as your home P.C. It is a flat ribbon cable and does not have a permanent slide on end. The outside edges of connector on the board itself slide up about 1/16" of an inch (use a small plastic screwdriver or similar). You need to slide the edges of the black connector up so the end of the ribbon cable can slide in, then you insert the ribbon all the way, then slide the edges of the connector back down to securely hold the end of the cable. It applies a slight pinching motion to hold the cable in place.

Be patient, work in a clean, well lit environment, be careful of all the other cables and connectors. If you are bot comfortable with the task then ask someone who is comfortable working on their home P.C. to help.

It seems like you can just slip the ribbon in without moving e edges of the black connector, and that is probably what the service technician did, but the cable will not stay in place. If you are lucky it will stay on when you close the machine covers up, but don't count on it..... You need to secure the connector properly.

as soon as I did this the machine immediately started to recognize the disks and accept the programs.


Problem solved.... The most difficult part was figuring out how to open the case. Even though the instructions are detailed and accurate the case is plastic and can break, so be careful.

oldtnquiltinglady 09-01-2014 01:46 PM

Oh boy, I wish I had had this information back in April (or sooner). I bought a HV Designer I about 3 years ago, and could never get anyone to help me with all the problems mentioned above. A beautiful machine with a blue million floppy disks with every design you can imagine wanting to embroider. Never, never, never could get anyone to help me understand it--I have a computer whiz SIL who did all the things computer wise that he thought I needed; and a friend who uses every make of embroidery machine except HV, so she couldn't help me. So, I gave up, and still don't know how to use an embroidery machine.

I went to Paducah in April, saw the Elna 860 demonstrated, bought it at a deep discount because they didn't want to have to pack it up and bring it back to their store; came back home with a new machine and showed my HV to a friend of mine who asked me if I wanted to sell it--did I ever. She bought it, lock, stock and barrel (and I think she is going through all the same problems mentioned above) and says she loves it--but she has sent it off to have some kind of work done on it. Who knows. She should have read this post first, huh?

And I am still trying to fit sewing lessons and a trip to Chattanooga (the Elna dealer) to learn how to use my new machine into my busy schedule.


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