Embroidery HELP needed...
 

My DH got me a Brother PE780D embroidery machine for Christmas. I am having major issues..most have been solved except this one..and I do not understand why or how this can happen. I am attaching pics of the front and back to show you. It starts sewing good and can for the first few colors..then poof..it goes horrible..or it can start out horrible..why does this happen????

I'm going to guess it's in the bobbin area... Brother dealers are great for help, I'm sure they can get you on course in a just a few minutes.

Good luck and don't give up

top tension is bad. Not sure if you have a burr someplace or not. You need to have somebody check it out for you. Take the samples to them so they know what is going on.

I did...and I needed more stabalizer..did that.. I did three different ones this morning and they turned out fine..then I went to try this one..and poof..I am starting to think it is all me.. she did one there in front of me..and all went very well.. so I have no idea what I am doing wrong.

Are you threading each time with the presser foot up? If not the thread doesn't engage properly and can cause this problem. Hope you get it sorted out soon. Good luck.

That doesn't look like a stabilizer issue to me. It looks like something with the tension as Coyote Quilts mentioned. I've also had a problem that looked like that when my bobbin wasn't just right in the case. I rarely have trouble with my machine but when I do, it is usually how I have loaded the bobbin- you'd think I'd get it.

I sure hope you are able to get this worked out. It can be so frustrating. Brother dealers and support are great.

What kind of bobbin thread are you using?

I have to say it really looks like a bobbin issue to me too. A great place to get embroidery help is at sew forum.com. I have a Brother Innovis and have found it to be a most reliable machine. If you can, take the machine back to the dealer and ask them to watch you thread the machine and put the bobbin in as well as do a design. Another suggestion would be to do some designs at home and as soon as the problem starts, stop the machine and take it to the dealer. It may be awkward but if you can finish the design maybe then the dealer can see it in action.

When the problem is on the bottom, the solution lies in the top thread path. That's a top tension issue. Is the thread jumping out of the take up lever?

Are you sure you are threading the machine right I know that sounds dumb but I had a similar problem and I got my book out and went step by step but Brother is usally very good at helping you out. I think it's something on the top tension/thread not staying where it belongs. Good Luck. Patience. Sue

make sure you thread each colour with the presser foot up--also invest in prewound bobbins

Faye, could it be this design? Some are just not digitized properly. You mentioned doing three others that turned out okay; I wasn't sure if they were different designs or three of this same one. When I have a problem with embroidery, I check (in order): threading, correnct stabilizer, new needle, different top thread, different bobbin thread. If none of those solve the problem, then I adjust top tension, but not the bobbin case. Last resort, I take my machine in, and there's usually a burr or a very small piece of lint that's in one of the tension disks. Good luck!

Thanks everyone for the information..I know one piece of information that I have not been doing and thats making sure the presser foot is up for each thread change. So after work I will give that a try. I was working on a tractor for my grandson and I know the 1st time it happened..then the 2nd..the 3rd.. the 4th... (yes a slow learner) lol I was like..how can I always be doing something wrong. My husband walked in by me and notice..it always happened in the same area. So it must be a pattern issue. The one I was doing is actually on my machine, so I am doubting it is that. So back to the drawing board again..this machine is NOT going to win..he does not know who he is dealing with!!! lol
I have gone into my brother dealership with it (lucky for me it is only 5 blocks from me). So I am thinking it is the threading it with the presser foot down.. I will try that first.. wish me luck.I will kepp you all posted..

thread problems on the bottom are caused from the top thread. Double check how its threaded, the tension and rethread the bobbin. Most of the time when I have a Problem with my Ruby it's due to threading

That problem is called "threads nests", and as others are saying, it is a threading issue as well as a tension issue (they are related). Either you are not using the correct threading "path" according to the instructions, or you are not using the proper method of winding bobbins ... or the bobbin is not "seated" properly in the bobbin area.

Make sure you have the machine threaded properly, and use a new "embroidery" needle according to the mfg., normally a size 12 Schmetz Microtex is best for machine embr. Use ONLY embroidery bobbin thread (thin & white) in the bobbins supplied w/the machine. You also have a tension issue because you are getting more top thread showing underneath. You should have no more than 1/3 top thread showing around the bottom edge of the design, and 2/3 white bobbin thread showing on bottom of design. If the machine is threaded properly, then it's a tension problem that your dealer can correct. Have your dealer fix it, and show you the sew out test once it's all fixed.

I would say its your bobbin thread. I don't know what kind your machine suggests.
My Bernina requires 100% cotton bobbin thread. And does this when I used polyester bobbin thread.
Bobbin thread should be 60 wt. and specifically for embroidery machines.

I cured all my embroidery problems with prewound bobbins...I have 2 brothers and they both like them

Do you have screws holding your hoops to the machine? If you do, make sure they are good and tight...also check the tightness of your hoop itself. The last time this happened to me, the screws had come loose and it resulted in the hoop moving just enough to screw everything up.

When I had issues it ended up being that I wasn't getting the thread in each notch in the thread path...I didn't hear the click when I threaded the thread through the path...it was so frustrating but it ended up being a simple issue to fix.the only other thing I can think of is top thread tension too tight or bobbin tension too loose?

It also looks like the upper tension to me. Threading the machine top and bobbin really makes all the difference in the emb. work.

I said it backwards...possibly bobbin thread too tight, top too loose?

I wonder if it is the bobbin thread. I think you should try pre wound bobbins like Linda r suggested before I messed with tensions. Neither of my machines like the embroidery thread in the bobbin.

I have a Brother LB6770 and mine has done the same thing. I found that it is not seated in the tension disk. It could be so many things. Just keep trying and you will figure it out.

In looking at your photos, I am guessing it's a threading issue, because it works fine until you put in the pink and/or black. Is it possible there is something different about the weight of the different colored thread? Or is it possible the tension somehow got messed up at the thread change? Or is it possible that you didn't get it threaded properly? Did you remember to put the presser foot down (ask me how I know about this one!)?

I tend to get in a hurry and not make sure the thread is where it belongs. Also, if you are switching out the bobbins, they may not be right where they need to be.

Also, check out the thread. Hold the spool up, let the thread fall down about 12". Is it falling in a nice smooth line or is it twisting and turning and kind of gritchy looking? Whether it is polyester, rayon, or metallic, it should be falling in a smooth line. If it isn't, then you need to change to a thread that is. How it looks is how it will be feeding through your machine, bobbin or top, and it will cause problems if it's not a smooth line.

Also, I have owned 3 Brother embroidery machines, loved them all, but I have found the bobbins are not thread friendly with some brands. I've had the most consistent luck with the OESD bobbin thread. It's a little pricey but I buy the 6,000 yard spools. I also use Sulky bobbin thread. They both work well.