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-   -   EQ6 - installation problems -- GRRRR! (https://www.quiltingboard.com/main-f1/eq6-installation-problems-grrrr-t41603.html)

amandasgramma 04-03-2010 12:13 PM

I am SO disappointed I feel like taking this program back to the quilt shop -- which involves a 50 mile RT!
I bought the program this morning and tried to install. I keep getting an Error code 1606. Of course, NONE of their written materials or web site address this problem. And of course, they won't be in until Monday!!!!!!!!! Has anyone else had the problem and what did you do?

Here's what it says:

Error 1606. Could not access network location %APPDATA%\

amma 04-03-2010 12:16 PM

Go to electricquilt.com and go to their forum page. You can post questions there and usually get a quick answer. Monday morning you can call them too. I wonder if the site is down or maintanence being done on it?

BellaBoo 04-03-2010 12:25 PM

It's not EQ6, it's your computer has incorrect settings in one of the registry subkeys. It's easy to find a fix for it. Goolgle fix for error 1606

sewcrafty 04-03-2010 12:28 PM


Originally Posted by BellaBoo
It's not EQ6, it's your computer has incorrect settings in one of the registry subkeys. It's easy to find a fix for it. Goolgle fix for error 1606

Now I know who to call instead of Ghostbusters!!!! :lol: :lol:

BellaBoo 04-03-2010 12:36 PM

Ha. The computer fix it places use Google to find out how to fix 95% of all the computer problems. Always Google first and pay later.

sewcrafty 04-03-2010 12:52 PM

OK!! I take the hint!!! :lol: :lol:

clem55 04-03-2010 02:44 PM

NOw that was great information!!

Shibori 04-03-2010 02:55 PM

what operating system are you using? if vista, try this fix.
click start>computer
double click c drive>program files>Electric Quilt 6
open the EQ6 folder and look for the red/white EQ6.EXE file (application file)
right click on it and choose run as administrator in the menu
click allow

this is the fix for the error 42 code. It may help, it definitely won't hurt anything. check your virus protection, firewall or pop up blocker to see if they are blocking a portion of the application from loading. You may need to disable them temporarily and try the install again.

Shibori 04-03-2010 02:59 PM

also, there is an EQ6 patch available

http://www.electricquilt.com/Users/D.../EQ6Update.asp

amandasgramma 04-03-2010 03:32 PM

Error 42 code didn't help..BUT I got it fixed!!!!! This shows you how DESPERATE I was to play with EQ6!!! Thanks to someone here saying to google the error code (will only work if you use quotes, BTW)....I found a web site with step by step instructions. I actually got into the bowels of the computer and removed one of those files we were taught to never touch and did a fix!! OH MY GOSH, it worked.......now if you'll excuse me, I'll go play! :) :) :)

thanks everyone!

brushandthimble 04-03-2010 03:53 PM

Congradulations!!
By the time I sit down with the computer in the evening I am to tired to try another lesson.
I will put on my list of to do to do a lesson tomorrow am!

amandasgramma 04-03-2010 03:59 PM

I GIVE UP!!!!!!! I spoke too soon! Now when I click on the icon I get a message that says "EQ6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." WHAT THE HELL???!!!! I'm used to computers, have worked them for 20 yrs, even taught computer....but THIS is driving me crazy!!! I've NEVER had so much trouble running a program in my life. I think I'll go make a drink.

amandasgramma 04-03-2010 08:12 PM

Thanks to a techy on another forum (RVing forum, ironically), I figured out the problem, got it working and have created my first "quilt"!!! YAYYYYYY!

BellaBoo 04-03-2010 08:51 PM

I have fixed every computer problem except total crash finding the solution online. I will never pay for a computer repair as long as the operating system will boot up.

b.zang 04-03-2010 09:04 PM

I phoned EQ6, had a person on line right away and she walked me through the installation just as easily as anything. They have excellent phone service!

amma 04-03-2010 10:22 PM

I am glad that you found a solution and you also have a new virtual quilt :D:D:D

brushandthimble 04-04-2010 03:56 AM


Originally Posted by amandasgramma
I GIVE UP!!!!!!! I spoke too soon! Now when I click on the icon I get a message that says "EQ6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." WHAT THE HELL???!!!! I'm used to computers, have worked them for 20 yrs, even taught computer....but THIS is driving me crazy!!! I've NEVER had so much trouble running a program in my life. I think I'll go make a drink.

I had the same thing happen to me, was told by EQ to uninstall and reinstall so I did that. Did I use another install out of the 4? It now works but I have a different icon on my desktop page.

amandasgramma 04-04-2010 07:08 AM


Originally Posted by b.zang
I phoned EQ6, had a person on line right away and she walked me through the installation just as easily as anything. They have excellent phone service!

I didn't even try!!! Their paperwork says they're available M-F, etc.....So I didn't even try!!! I'll remember this!

:roll:

amandasgramma 04-04-2010 07:09 AM


Originally Posted by brushandthimble

Originally Posted by amandasgramma
I GIVE UP!!!!!!! I spoke too soon! Now when I click on the icon I get a message that says "EQ6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." WHAT THE HELL???!!!! I'm used to computers, have worked them for 20 yrs, even taught computer....but THIS is driving me crazy!!! I've NEVER had so much trouble running a program in my life. I think I'll go make a drink.

I had the same thing happen to me, was told by EQ to uninstall and reinstall so I did that. Did I use another install out of the 4? It now works but I have a different icon on my desktop page.

My interpretation of the rules, is if you re-installed to the same computer you have NOT used up your 4. I certainly hope not because I re-installed 2 times!!!!!!!!!!!!!!!!

craftybear 04-04-2010 10:23 AM

Did you get your EQ6 installed yet on your pc?


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