Grace Start-Right parts?
 

My sister is heartbroken. Her Grace Start Right has had a broken plastic bracket for a while, and we're getting new ones made for her, but in removing them one of the ratchet assemblies that holds the poles broke. Grace no longer supports the product. Anyone know where she can find parts?

I know this feeling very well! I have the original grace frame and am currently struggling with it. the boards are sagging and there is no repair for this either. I have had to arig a couple pieces and once had a friend make me a new support piece. I am so ready for an upgrade. I wish I could help you out.

Is this a hand quilting frame or machine? do you have a picture of part needed?

I would give these guys a call

https://khkgears.net

You need to tell them you are looking for a plastic 30 tooth gear...before you call you will need to know these measurements:
The diameter of the hole..(if they don't have the exact size, you can get a smaller hole and drill it out)
the distance between the outside of the hole to the tip of the gear
the thickness of the gear you have
from tip to tip across center
I would also take a couple of good pics and have them ready because they'll probably ask.

As an afterthought...if you don't want to go that route(or they don't have it), you can get a good quality epoxy and glue a circle of thin plexiglass to the wheel you broke..if you broke a tooth, that won't help you.

I'm not familiar with the part you're talking about, but I would go the route of finding someone who could make replacements, whether it be from a 3D printer (check your local high schools and colleges) or machined out of metal. And I would consider having multiples made, just in case another one breaks.

eBay has everything if you look long enough.

Years ago when I had a Grace frame I found Kathyquilts.com. They are a Grace dealer and helped me with all kinds of parts and advice. Contact her husband Lynn to see if he can help find what you need.

Did you ever find a replacement bracket for the Start Right Frame or did you upgrade? I have broken bracket also, I am looking to find someone who is selling parts for it.

OP hasn't been on the forum in 4 years and is unlikely to see your question.

Sorry I didn’t catch this request sooner. I needed to replace the ratchet wheel on my SR2 frame because I broke a tooth. That piece is the same one on the QZone queen frame. I looked at the manual for that and ordered that part and it fit perfect. The pole fits into this piece. Part# is QZF-05-10316. There is a good picture of it on their website. They may not tell you it fits since the SR2 is obsolete and they would like you to buy a new frame.

Ratchet Wheel
 

I just ordered the ratchet wheel for my Qzone queen frame. When we put the frame together, the ratchet wheel was already attached to the pole. I am wondering if there is an easy way to get the ratchet wheel removed from the pole. I removed the screw, but it seems pretty tight. Do you tap it out with a rubber mallet or what?

I just wiggled it a little and it came off… now the original ratchet has a square washer on the back of the screw that might be causing you grief. Just take a small screw driver and knock it out if the way.

Thanks for the help. I was able to super glue the piece back on my original ratchet and I think it will hold until the new one comes. We'll see.

I forgot to mention that when you get the new ratchet the screw has a captive square tap on it so you can knock the exiting one into the bar and don’t worry about fishing it out. I ordered 2… I figured if 1 was weakened other one prob was as well and who knows when they might discontinue them. I do not ratchet my wheels, I unlock them rotate my quilt and then lock them back into a tooth. I have a 9” brother 1500P so I roll a lot and I am afraid the plastic won’t take the abuse of a lot of ratcheting. Also I found adding a rubber washer on the knobs you tighten to raise and lower the bars puts a lot less stress on the hardware. Trying to tighten metal on metal takes more force. I wore out the low grade hardware and replaced it with grade 4 hardware which can take more abuse. I have to try to keep this frame alive as long as I can.

What is the differences in the SR2+ and the QZone Queen?
 

I just found a SR2+ frame for sale. It really looks alot like the QZone queen. Do you know what the primary differences are?
TIA

QZone has adjustable legs so you can use sitting or standing. Carriage has rails for dual track wheels. Other than that they appear to be pretty much the same. I have had mine since 2016 and with a few minor fixes it has served me well. If you get the SR2 the carriage will most likely have a single wheel track. If you are using a domestic machine that won’t make a difference to you. I needed a new ratchet wheel and discovered the SR2 and QZone used the same one, it sure looks like the rest of the frame is the same also. If you get the SR2 let me know and I can tell you a few cheap easy fixes to make it easier to use.

QZone has adjustable legs so you can use sitting or standing. Carriage has rails for dual track wheels. Other than that they appear to be pretty much the same. I have had mine since 2016 and with a few minor fixes it has served me well. If you get the SR2 the carriage will most likely have a single wheel track. If you are using a domestic machine that won’t make a difference to you. I needed a new ratchet wheel and discovered the SR2 and QZone used the same one, it sure looks like the rest of the frame is the same also. If you get the SR2 let me know and I can tell you a few cheap easy fixes to make it easier to use.