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RugosaB 10-17-2010 09:08 AM

When an item is backordered,(yeah, the cutting blades) does it still take your order? It's not working for me, keeps showing my shopping cart as empty

Bobbin along 10-17-2010 09:26 AM

It back ordered mine automatically when I placed the order on the website, and showed that they had been ordered. Not being a big computer wizard, I don't know what else to tell you except maybe to try later. ;-) Good luck!

klgreene 10-17-2010 09:30 AM

It could also be that they were so overwhelmed with orders. I ordered my blades 9/30 and they are still back ordered until Nov. 18. So they may just have that item unavailable at this time. But I would still try again, and again.

RugosaB 10-17-2010 10:10 AM

Thanks for responding, you've anwered my question. I guess it's them, not me

hobo2000 10-17-2010 10:36 AM

I ordered mine 08/12/2010, I waited and waited. Got a card in the mail thanking me for the order. Waited & waited. Contacted them on Friday, they notified me that they don't hold backorders. My order had been cancelled 08/12. Oh well. Now I will have to reorder again and they have gone up in price.

IrishNY 10-17-2010 10:47 AM


Originally Posted by hobo2000
I ordered mine 08/12/2010, I waited and waited. Got a card in the mail thanking me for the order. Waited & waited. Contacted them on Friday, they notified me that they don't hold backorders. My order had been cancelled 08/12. Oh well. Now I will have to reorder again and they have gone up in price.

Hobo,
I ordered right after I got back from vacation in August, so around the 20th. I received my blades about two weeks ago, so clearly my order wasn't canceled. I think you were given misinformation. Try again.

dkabasketlady 10-17-2010 06:30 PM

I ordered my blades on 8/13 and received them a couple of weeks ago. I also was sent a post card while they were backordered with the option of cancelling my order or waiting on them because of Fed. Trade Comm. that gives the customer the choice to cancel if items aren't shipped within 30 days of ordering.

RugosaB 10-17-2010 06:37 PM

I just got finished with my order and had none of the issues I had earlier. I guess they were just swamped!


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