I think I figured it out. My machine is not set up correctly. The take-up roller is rolling in the wrong direction and the other two need to be swapped so that there isn't a lump from the canvas.

I'm so glad I figured this out. It has been a long and frustrating road. Now I just have to get some muscle over to help me. Shouldn't be hard, I can get Tall,Dark,and Hansome to help me. :wink:

Glad to hear that you got it figured out! It will be much better when you can start using it!!