Janome MC 10000 error message
 

Just received this beauty. turned it on and get message " Raise presser foot and needle bar, then turn power on again. 01"

Both presser foot and needle are up.
Help anyone?

My Brother ULT sew/emb machine did the same.."raise presser foot" Couldn't do anything with it...off to repair shop! I think they told me they put a new spring in the presser foot lift. Was repaired right away.

well turn off and unplug awhile. then try again. If nothing helps, call them for help.

happy new tool! If you just got it, it is your dealer you need to talk to rather than us.

Is this a combo machine with an EMB unit? Did you try turning off/on the machine? Try turning the hand-wheel to see if the machine re-sets.

There may be a lever on the back that you can raise. It goes higher than the machine setting. Look at page 20 in the manual.

Good luck!

Thanks all. I volunteer at Women In Distress thrift store. I fix and price the sewing machines, quilt fabric and notions. Last week three machines were donated. I cleaned and verified if the machines work and research prices. I only have vintage machines, so the Janome is new to me to work on. Rhonda K I was looking at page 20 and have not been able to figure that out yet. It is a combo machine.

I'll keep trying. Again, thanks.

Still same message. Sick puppy. Rhonda K where in Florida do you live?

I sent you a PM.

This happens to me occasionally and is usually cleared by putting the presser foot down, turning off the machine, turn the machine on again, and raise the presser foot. Also try pressing the needle up/down button.

Kplumbridge, when I leave the presser foot down, I get message that says "raise presser foot." Then when I raise presser foot it makes a grinding noise. I also tries the neddle up/down. No change.

All suggestions welcome.

I get that message now and then. I turn it off and back on. I guess it needs to wake up!! Mine is the 10001 so basically the same. Hope that is all that it needs.

If you are on FaceBook there are several Janome sites that are good for problem solving. One is a general Janome site for all machines and then there are some that are machine model specific. I find them a useful resource in addition to the wonderful people on Quilting Board.

If you do all the repair work on these machines, I'm sure I don't need to tell you grinding noises are not good and could indicate you're actually doing more damage.

Can you get your hands on a service manual? I found one for my Brother 1500 in the Yahoo group for that machine.

I have this model machine. Dont just turn it off, but unplug it for a minute or so. That usually does the trick