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SunlitenSmiles 11-29-2011 12:18 PM

I think that is awful and i think we should all write to Joannes and TELLL them it is awful....Canada is our first cousin our very loved first cousin!!!!!!!!!!

noveltyjunkie 11-29-2011 12:33 PM


Originally Posted by ecmoore (Post 4733055)
From what I've been able to glean, it's mostly the CC Processor that's the problem. It's an extra feature, and not every credit card processor offers it. Moreover, it's something that processors can change - they can, midstream, decide not to provide that feature (which appears to be what happened with JA - I was told that they used to be able to do it.) So while it's not strictly Jo-Ann's fault - they didn't make the decision themselves out of spite or something - it is their fault in that they continue to use the same processor, when there are others they could choose to switch to instead.

Well said!!!

T-Anne 11-29-2011 12:56 PM

Hi True4uca That is so strange, my girlfriend has a card like that and she shops all over in AZ. I bet her husband would like to find a way to make it not work. LOL He always teases her about it.

Alondra 11-29-2011 02:06 PM

I don't use AE, but I used my VISA and Discover cards all over France, Germany, and Holland, with absolutely no problem and no questions. It was amazing. I think I'd check with AE and see what the problem is. How disappointing that you couldn't get your fabric!

maryp 11-29-2011 04:32 PM

u might buy a one timecredit card if they a walmart or somewhere they sell them u load it with however much u wanna spend here in ms. walmart only charge u 3 dollars i use them all the time. when buying on internet. no chance of anybody geting my info

JulieR 11-29-2011 05:01 PM

Yep, this. Many American processors and gateways do not handle Canadian or other non-US credit card transactions because the laws regarding credit card security are more strict (better) than they are in the US. Processors and gateways that make the effort to comply with international laws (which do differ from country to country) and potential tax issues do charge a premium for the service. Thus the cost to the retailer might be MUCH higher, and if the retailer pushes through millions of transactions and only a small percentage of them are international they aren't recouping the cost of processing domestic charges through an internationally-equipped processor at the international rate.

But the pre-paid Visa idea is a great one, for future visits!


Originally Posted by ecmoore (Post 4733055)
From what I've been able to glean, it's mostly the CC Processor that's the problem. It's an extra feature, and not every credit card processor offers it. Moreover, it's something that processors can change - they can, midstream, decide not to provide that feature (which appears to be what happened with JA - I was told that they used to be able to do it.) So while it's not strictly Jo-Ann's fault - they didn't make the decision themselves out of spite or something - it is their fault in that they continue to use the same processor, when there are others they could choose to switch to instead.


JulieR 11-29-2011 05:08 PM

Replying to my own post here (tacky, I know), the cost per transaction can be higher by as much as a dollar - a dollar! One dollar for each transaction times millions of transactions...

It's a big deal.


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