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teddysmom 04-28-2012 12:47 PM

Kits from Keepsake Quilting?
 
Has anyone ordered a kit from Keepsake Quilting? I did and the instructions for assembly were not clear. There weren't any instructions for assembling the quilt to match the pattern. It was listed as "easy" which I thougth meant clear instructions and colored pictures to match the pattern.

Marilynsue 04-28-2012 02:55 PM

I've ordered a couple but haven't put them together yet. You're scaring me..............!

carrieg 04-28-2012 03:36 PM

I've ordered 2 but they're still in my cupboard, waiting their turn. Sorry I'm nut much help.

nativetexan 04-28-2012 04:45 PM

contact them about it.

gingerd 04-28-2012 05:46 PM

Call them! They have good customer service. I had a problem with a kit and the directions showing one size cut and the words saying something else. They were wonderful. I have ordered other kits from them.

morforles 04-28-2012 05:53 PM

I'm doing their Taos BOM right now. Gorgeous fabrics and up until month 5 things were going very well. Now I find that instructions were wrong for one month.......16 blocks! The rep was very nice and "suggested" that I "might" get replacement instructions and fabric but couldn't really help me. I will call back because I've had very good luck with them in the past.

gailinva 04-28-2012 06:20 PM

Yes they have wonderful customer service. I even returned a kit once that I wasn't pleased with.......no problem.

Originally Posted by gingerd (Post 5178372)
Call them! They have good customer service. I had a problem with a kit and the directions showing one size cut and the words saying something else. They were wonderful. I have ordered other kits from them.


Sweeterthanwine 04-28-2012 06:47 PM

I have one kit that I ordered from them last year. I hope I don't have any problem when it comes to putting it together because I've had it to long to return it. Oh well, may just have to wing it if I can when I get around to it.

nycquilter 04-29-2012 03:10 AM

I recently finished a UFO, that was a Keepsake quilt I don't even remember ordering. Oh yeah, I did another of their kits, also. No problem either time.

Jackie Spencer 04-29-2012 06:00 AM

I have done their kits and never had a problem, and their customer service is great. In fact I have never had any issues with KSQ, and I order from them all the time.


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