Carol's Quilts |
10-06-2010 06:13 AM |
I had a bad shipping experience, too. I ordered ink cartridges for my printer from Epson (the manufacturer). It saved me from driving for an hour getting to and from the store and what's better than having it delivered to my door? It was free shipping and the ink was cheaper than in the store. I think the carrier was UPS. Anyway, there's some new kind of shipping deal they have where UPS carries the package until they get to your local area then it goes to your post office and your mailman delivers it. When the pkg. didn't come and didn't come, I started tracing it and found out that after being trucked from one UPS place to another, it got stuck at a UPS place in Mississippi for 7 days - it just sat there! Epson shipped it the same day they got my order (via the internet) and it took 15 days before I received it! I received no satisfaction from UPS and the post office couldn't do anything. Epson promised to send me a free cartridge for my "inconvenience" which they never did. If they had told me free delivery would take 2 weeks, I wouldn't have had a problem. But I've ordered from Epson before and always had delivery within 3-4 days. This was absolutely ridiculous! Next time I need ink, I think I will just take the hour, drive to the store and pay more for it. At least I'll get it a whole lot sooner!
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