Ok all you computer wizards out there I need help! My EQ5 is tellilng me it is out of memory and won't let me open anything in it. What do I do?

Sry can't help. I did look it up in my EQ book, but couldn't find anything. I have never gotten that message.

I don't know either but you could try deleting the ones you no longer need. maybe that would help?

Go to the Electric Quilt Web site and go under Tech help. They should be able to help you. If you email they should get back to you pretty quick. Also there use to be a phone number you could call as well.

It won't let me open the program at all. I may have to just call the company. I had this happen a long time ago and she told me then I needed to change my fabrics to a smaller size. So I didn't go back and change anything but I was more aware of it from then on. I did go back and delete stuff out of it that I didn't need anymore but that time i could still open the program. this time it won't open at all and I just get an out of memory pop up.
I tried going into my files and opening one that way and it does the same thing.

I have called them before but I have never been on the website.Thanks I might try that first.

I have called and emailed them before and received EXCELLENT customer service

Ileft a message on their website so we will see what they say.

I will be very interested to hear what they say about this...

She told me to reboot my computer and try opening the program with nothing else open. It worked!! And now I have it open while I am on here too. But I don't have more than that open right now. I should have thought of rebooting. I guess I was too frustrated to think straight! LOL My DD is always getting after me for having too many windows open at the same time. I don't like to have to go back and find it again so I keep several on minimized and I know I shouldn't but I do! I am basically laaazzzyy!!

Did you know you can only have 20 internet windows open at one time? LOL and I have had as many microsoft windows open too at one time. I don't do that usually but it has happened! LOL

Glad you got it resolved. I almost mentioned that, but wasn't sure. Occasionally I get a memory error on other programs and I just mess around with it until it works. Especially if I am working on photos.

Happy to hear that you are all fixed up :D:D:D

I was frustrated because I was taking time out of working on my Kalona order( which I really shouldn't have been doing!) but I thought of doing a thread with designs for the class so people could choose one they wanted. I already have the designs on my EQ and I thought it would be a quick thing to do and then the stupid program wouldn't open!! I was frustrated!! But now it is ok and I have transfered my designs to a file that I will upload from. So all is good now!! I hate it when things don't work the way they are supposed to!!!!
:mrgreen: :mrgreen: :mrgreen:

20 windows at one time. I wouldn't know what I had opened. I usually only have a couple open at one time. Glad to hear that EQ has good customer service.

well I have 2 websites and when someone asks me something and I go look at the site to answer the question I hate to close the window in case I need to go back and check something more out to answer her. And I often open both of them then. And I always have at least one window open on here. Sometimes I am answering someone on one window on here and I am browsing through my watched topics so I can answer if I need to. Then I sometimes stop in the middle of answering something (did it just a little bit ago to look up something online -this last one was to answer a disagreement with my mom on a word I had used(stupid I know but once something like that comes up I HAVE to go find out!!) so I can be working with several windows at a time for differant reasons. And I am always afraid if I close one I might need it again in a hurry so I hate to close them til I am sure I am done with it. I keep one window open with my emails and........LOL