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So, I'm working on my Blooming 9 patch and I run out of a particular fabric. My LQS doesn't have any more, so I go online and find it at Shabby Fabrics. (Sorry, Nancy, I looked at Favoritefabrics first, but it wasn't listed) I called them to make sure they had enough, and Julie, the person I spoke with promised to look for the order as soon as it came through and expedite shipping for me. ONE HOUR later, I get an email confirming that the order has been shipped, with the tracking number!! Now is that customer service or what!!! I am really impressed!!
http://www.shabbyfabrics.com/ |
Thanks for letting us know about this shop :D:D:D
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That's so nice to hear!! Thanks!
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I love it when shops go the extra mile! That's how shops will stay in business, no matter how expensive fabric gets! (IMHO, that is).
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that is great to hear! I love your avatar :D
Originally Posted by gaigai
So, I'm working on my Blooming 9 patch and I run out of a particular fabric. My LQS doesn't have any more, so I go online and find it at Shabby Fabrics. (Sorry, Nancy, I looked at Favoritefabrics first, but it wasn't listed) I called them to make sure they had enough, and Julie, the person I spoke with promised to look for the order as soon as it came through and expedite shipping for me. ONE HOUR later, I get an email confirming that the order has been shipped, with the tracking number!! Now is that customer service or what!!! I am really impressed!!
http://www.shabbyfabrics.com/ |
Originally Posted by Mattee
I love it when shops go the extra mile! That's how shops will stay in business, no matter how expensive fabric gets! (IMHO, that is).
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Wow, that IS great service!
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