Ordering fabric online
 

About a month ago someone started a thread on ‘Let’s talk about shipping’. I commented about a store I was unhappy with because after I made an order, not only for the daily deal but a book too, my order sat ‘unfulfilled’ for 13 days!
Well I thought it only fair to sing the praise of another store I ordered from. Have any of you ordered from
https://www.hawthornesupplyco.com ? I found them by searching for online fabric stores. They are in New York and I am at the gulf coast. I placed an order April 4th and received it today, April 6th via my rural postman! These guys are on the ball.
Just a heads up if you’re never heard of them. Have a nice evening- Toogie

Thank you for that recommendation, Toogie. It's nice to see your pretty face!

I just scrolled through some of the fabrics
I really like what I saw Thank you for the recommendation. I will be looking this over some more.

I've ordered from Hawthorne before and they short shipped me by
a good 10-15 inches on a backing and didn't even give me a discount.
I stopped ordering from them. That was my experience anyway.
Lots of stores to choose from. :)

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I'm a big fan of Hawthorne Supply. My orders have (past 2 years) been fulfilled quickly and accurately. The fabrics are folded nicely and placed in plastic envelopes, like the FQS. They have the best prices on Aurifil thread. Also, they have some pretty good sales now and then.

I am so sorry you had a bad experience. How did they respond when you notified them?

I adore Hawthorne Supply, they are a regular stop when I am seeking fabrics. Shipping has been quick, items well packaged and never shorted.

I've ordered from Hawthorne and have always been happy. Something you may not know - some of their lines are print-on-demand, similar to Spoonflower. The cool thing about this is if you need more fabric, they can print more for you. ;)

I ordered one time from Howthorne and was very unhappy with the order, not at all as it was described and shorted me on fabric. Took many weeks to get a refund after a lot of hassle on my part. I may wait a long time for Missouri Star order but at least I get what I ordered. Really any place can have a problem at any given time and I understand that but I won't deal with bad customer service at any time.

I was so disapointed that I didn't even bother to complain.