There are a couple of yahoo groups that might be able to help you. Other wise see the pfaff dealer for answers on this question.
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Don't have a Pfaff expression 4.0 but have been sewing with Pfaffs for a number of years. The bobbins of the ones I've sewn with have to click onto a little point on the bobbin winder. I marked the point with a black marker to help me find it. If the bobbin doesn't click onto that point it won't wind correctly. Hope this helps your friend. May in Jersey
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Ooh, whoops! Hope all this works out for her! I have my Exp 3.0 on lay-a-way but will also continue to use my Sidewinder. Hopefully that will avert the problem for me!
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She had to take it back to the dealer twice and now it's sewing fine. Something about the take up lever having to be replaced.
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