Problem with bobbin case????
 

Hi, I have a Janome 3160 QDC, about a year old and the bobbin case has started jumping out of place and binding the machine down. I have to take the plate off the top of the bobbin and put it back like it is suppose to go, clean out the extra threads and put it all back together again. There is no pattern to when it does this. It may sew a lot and then suddenly do it or it may sew 6 inches and do it again. Anyone have any ideas? I will be out of pocket until Monday but can't wait to hear your suggestions.

Sorry I don't have any suggestions or a clue..........sounds very annoying. I would probably change the needle...........but don't know............calla

Make sure your top thread coming from the spool is not catching on the little nick on the edge of the spool. I remember this happening to me with my Viking Rose. The spool lays on it's side in it's holder & I sometimes have to turn the spool around to keep the thread from catching.

My Janome 6500 kept doing this. It rattled, growled, jumped out of place and finally jammed when I put the needle right through the bobbin case. My dealer was no help and kept telling me it was "operator error". Finally I found out (it doesn't tell you in the manual) on the Janome 6500/6600 forum that there is an oil wick (it's not lint!) in a small hole under the bobbin case (upper left corner) in the machine that sometimes dries out. Put a drop of oil in there and the bobbin case stays in place and operates quietly until it dries out again. I now oil it every time it starts to sound a little noisy. I found this whole bobbin issue very annoying and I fought for months with my machine until I finally had the problem solved. My dealer also charged me for a new bobbin case which I also thought was extremely unfair!

I have been having the same thing with my Janome 11000 and have not found a solution. I always oil my machine so don't think that is the answer. I have two 11K's, or should say did have, as the one got me so mad I traded it in on the new 12K. If you find an answer I sure would like to know as I still have one 11K left I use a lot.

I have a Janome 3160 QDC and the same thing happened to me. I have found that cleaning the lint out from under the bobbin case often does stop it from jumping out of place as often. But getting there cost me a new bobbin case as well. I have not oiled my machine so I might try this as well.

Deb

It's not the lint under the case causing the trouble (although that might help somewhat). It's the oil wick that dries out in that little hole under the bobbin case. It makes a huge difference!!! It doesn't seem to dry out on every Janome, just some of them. One drop of oil in that place will probably fix your problems. Since I now keep that spot oiled in addition to the places mentioned in the manual, I have had no more trouble.

Thank you so much. I will definitely try oiling my machine. I appreciate your help!

I have a husqvarna saphirre doing the same thing, I have changes bobbins and needles. I finally just got feed up and put it away until after christmas and grabbed a back up machine. Mine is only 2 years old with not alot of sewing time on it. If you discover the solution please let meknow.

Carrie

I have a Janome Jem Platinum.......I don't know if they're the same but I found you can put the bobbin case back in wrong after cleaning. And it will make that kind of noise. Check to make sure you really put it in right.

I have 2 Janome's,and I have had the same problem with both.I have the quilters companion and the Horizon.The horizon is back in the shop for the 2nd time in a month and the machine is less than a year old.I am so mad I could spit nails.I found a nic on the QC and filed it out but it still jumps out occ.I have been oiling it but I will try to do that on a sch. and see if it makes a difference.Wish I could help but it is nice to know it is not operator error since others are having the same problem.

I don't know if this will help, but when the 11000 first came out the little part that sticks out and holds the bobbin case in
sometimes has to be adjusted a little bit to keep the case from spinning out. I would ask my dealer about it.

I oiled it and haven't had a problem since. I am so thankful for you guys. I just knew I was going to take it to the repair shop. You are all great. Thanks for your input. So glad it was minor.
Marian

Please try another bobbin and see if this is the issue with a fresh bobbin...You may have a slight burr on the bobbin that keeps giving you problems.

This just happened to me a couple nights ago. I finalized discovered, after at least a half hour of messing with it, that my upper thread had jumped/came out of the uptake lever. When it happens again, reseat the bobbin case, then rethread the top thread. Hope that helps.

I bought the 6600 a few months back and when I went to fmq, it jammed and jumped over and over again. I was so frustrated. I also went on the yahoo Janome website and read about oiling the little wick. I did this and it worked fine. My dealer said I would not have to oil my machine, I found out thats not true.

Also if you are using regular thread spools, someone mentioned the little cut that holds the thread when not sewing, when it is on the machine, it needs to be facing the right side of the machine or the thread will get caught in it.

That little wick thing by the bobbin case seems to be a culprit so often -

and why don't the instruction books mention the thing????????

My bobbin case problems plagued me for a year before I found out about that**** little wick hole. What was even more frustrating was the Janome dealer who didn't seem to know about it and kept blaming it on "Operator Error" which frustrated me even more. I was treated like an inept Newbie who had never touched a machine before and I had been a sewer since I was nine and had used numerous machines. My Janome 6500 is now stitching properly but does not stitch nearly as well as my 1947 201 Singer or my #1+ Husqvarna. My Janome cost me $2100 and my Singer and Husqvarna were $200 together so it isn't the money you spend which results in the best machine.

I spoke to soon when I said that after I oiled it I had no more problems! The oiling helped but the ------------- thing is still jumping out, now breaking needles, sounds like a freight train! Got to get a new bobbin holder. Hope it doesn't ruin the new one!

A guild member has a Janome and her bobbin case kept jumping out. The janome dealer didn't know what the problem was and couldn't help. She said she even called a jamone tech and he didn't know either. One of the guild members said oil the wick and showed her where it was. That solved the problem. The guild member told the dealer about oiling the wick and the dealer insisted she should never oil the machine! The wick wasn't a wick for oil. I won't repeat what the guild member told her but I bet the dealer won't tell any one else not to oil the wick. LOLOLOL

I am not surprised any more how little machine dealers know about what they sell. They just know how to make a sale.

I had to have my bobbin case replaced. There was a hair line crack and I didn't even notice

Oh, forgot. if oiling doesn't help it is the take up lever, the thread keeps falling out. This is from a local repairman who said it was a very bad problem with some of the janome models. Also sanding the bobbin case very smooth after it pops out. The bobbin case is usually fine it's the thread that is causing it to jump out. That's all I was told.

Thank you sooo much for your post about the bobbin issue! I was about to take mine in for another expensive service. Instead, my husband looked at it and he put oil in the little groove below the bobbin case and it works great! Doesn't get oil on what I sew. I just wish they would tell us that!