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Nancylou 08-31-2010 05:20 PM

So sorry about your bad experience. You are not stupid. There are a lot of good people out there selling things. Good idea putting an ad in paper. If you bought it from someone on craigslist I think there is a area for complaints. Maybe you can at least keep other people from buying from her. Take care and good luck!! Nancy

enerod 08-31-2010 05:23 PM

I am so sorry such a bad thing happened to you. I lost my mom 18 months ago and would consider it a blessing if you would let me pay for the upgraded tracks you had to buy to use your frame.

I have the money and it is what my mom would do. please pm me and let one of the nicer (hopefully) quilters make you smile for a little while.

PatCreate 08-31-2010 06:35 PM

no, you certainly are not stupid-just too trusting. That's enough said. Your health is too important to dwell on this unfortunate incident-chalk it up to being too trusting and contact the Grace company. We deal with them where I work, they are always very helpful-tech support is awesome! Agreed you will probably have to spend more $ for new rails, but your new frame will hopefully more than make up for the aggravation! Good luck-with frame-and health!

PatCreate 08-31-2010 06:37 PM


Originally Posted by enerod
I am so sorry such a bad thing happened to you. I lost my mom 18 months ago and would consider it a blessing if you would let me pay for the upgraded tracks you had to buy to use your frame.

I have the money and it is what my mom would do. please pm me and let one of the nicer (hopefully) quilters make you smile for a little while.

You are truly a credit to your mom-she is smiling at you with great pride! You've certainly touched my heart-thank you for your thoughtfulness!

Deezie 08-31-2010 06:41 PM

Sorry, you took a chance and it didn't work out. Don't stop trusting though ;=)

Sadiemae 08-31-2010 06:49 PM


Originally Posted by enerod
I am so sorry such a bad thing happened to you. I lost my mom 18 months ago and would consider it a blessing if you would let me pay for the upgraded tracks you had to buy to use your frame.

I have the money and it is what my mom would do. please pm me and let one of the nicer (hopefully) quilters make you smile for a little while.

You are so kind to do this.

joyceelaine1951 08-31-2010 07:12 PM

I truly believe in this What comes round goes around. In the long run you will come out on top. But, I pity the woman that lied to you because she will have her turn of being used wrong.

Rettie V. Grama 08-31-2010 07:34 PM


Originally Posted by Mary M
I hope you guys will let me vent for I need something to get me picked up. I seen a Grace Machine Quilter [I think this is one of the first ones they made for a home sewing machine] advertised and went to see it during the week. I had been wanting to get something to make sandwiching and quilting easier for my bad back. The woman bragged it up and said it would be wonderful for a person with limitations like myself. It was taken apart so lots of parts to look at. The woman did tell me all the parts were there and told me to look it up on the internet to see what it looked like. I did, and then I decided I would buy it with assurance from the woman that she would come Saturday afternoon or Sunday morning to help me put it together. Saturday came and went and I thought I would start putting it together since I did have the instructions. I got as far as installing the tracks and discovered there were only two pieces of track but the assembly parts listed six.
I emailed her letting her know that these parts were missing and would she bring them with her when she came Sunday mrning. Did not receive any response from that. Sunday morning came and still hadn't heard from her so around 10:00a.m. I called her to find out when she was coming, for sure. Tried both her cell no. and house no. but no one answered. I then waited until noon and tried again to contact her, but no answer so I left a message saying I would like to have my money refunded because not all the parts were there and with no one to help me put it together I wouldn't know if I had it right.
Well about 2:00 she finally calls and acts all indignent about the matter and told me she was calling the cops because I had threatened her.! Ouch! I was so upset I could hardly speak. [she finally said she would come out. At first she said all the parts were there and then she says she used it with just the two tracks[one is a 60" and one is a 52".] She said I just had to move the tracks WHILE DOING THE QUILTING!! I reminded her that the parts list specifies 6 rails of varying sizes and it cannot be used without the tracks. She stomped and continued to say things that were not true. I wasn't going to argue with a crazy lady and it was clear to me she didn't give a hoot about screwing someone. I live alone and did not even feel safe with her. Now I know, I did some no no's such as paid her in cash, belived her when she said all the parts were there and belived she did intend to help me put it together...it wasn't in writing for I had mistakenly trusted her. I guess I am stupid to be that way, in this day and age of greed, but darn it why do some people have to be that way? I don't know what I will do next. I am supposed to be avoiding stress with recovering from cancer treatments. Will take a deep breath and hope this woman comes to her senses. Thanks for letting me vent. BTW does anyone have some extra tracks? :cry:

Mary, I'm so sorry you had this experience. You know, not that you made a mistake, but the person who sold you the machine made the mistake. She not only made the mistake of lying to you, but also of being very rude and abusive. Even though you paid cash, I wuldn't stop at that: Go to the Police Department in your town and report her. She may be a collector of items to be able to "skunk" people. Good luck!

Annz 08-31-2010 08:00 PM

Oh that is horrible. One lesson learned the hard way. I hope you can write to the company or advertise here to see if you can get more tracks.

butterflywing 08-31-2010 08:30 PM

lying is not a crime, but being abusive to you is. so is bullying. if she's done either of those things when you asked for your money back, then you have cause to go to the police. she also sold something under false pretenses. the only way to know what the police can do, is to ask them.

definitely follow through on craig's list and all the other things people here have suggested. call the local paper and ask if they'd like a local human interest story.

weezie 08-31-2010 08:42 PM


Originally Posted by Mary M
The Grace Co. told me they do not make those tracks anymore but do have a aftermarket track that should work. I thought a little pricey but this frame isn't worth anything without the tracks. The two pieces that I do have seem to be sturdy enough...no cracks or breaks. Wonder if it is the same frame we are talking about?

I'm sorry ... my mistake. After reading more info. on your posting, I think it is NOT the same frame model. Mine has only 4 very narrow tracks ... two 60" ones if you only build the crib-sized frame & two 120" ones for the king-sized frame.

greensleeves 08-31-2010 08:55 PM

I think I might have the quilting frame you are discussing. Bought it before I was able to get my present longarm. Email me your address and I'll mail you the instruction book I have and if it is the same you can have the frame if you can arrange to have it shipped to you. I'll be happy to get it out of my basement.

Rainbow 09-01-2010 05:58 AM

My prayers go with you....

fancifrock 09-01-2010 05:58 AM

So sorry you had this problem. Unfortunately there are too many people in this world looking to rip people off. I would try to call the manufacturer and see if the parts can be ordered.

Chalk one up to "buyer beware". Thank goodness for the internet where we can do alot of checking which helps sometimes.

CraftsByRobin 09-01-2010 08:32 AM

Mary so sorry this happened to you ... I pray you get this issue resolved, and this person will get hers in the end ... Karma ya know :)


Originally Posted by greensleeves
I think I might have the quilting frame you are discussing. Bought it before I was able to get my present longarm. Email me your address and I'll mail you the instruction book I have and if it is the same you can have the frame if you can arrange to have it shipped to you. I'll be happy to get it out of my basement.

Such an awesome thing to offer ... you have a good heart ... bless you!

Mary M 09-01-2010 09:48 AM

The offer that Sadiemae offered, overwhelmed me. The generosity of a person to make another person smile and feel so good is beyond words. I just know there are Angels among us meant to give us warmth and comfort when needed. I know I will never be able to repay what she gave but I will try by "paying it forward." I have always been such an independent person always wanting to give rather than take, living within my means and no asking for more. I do believe though that this angel gets a special feeling from this gesture....I know I would. So a gift is something that brings happiness for more than one person.
I do appreciate all the suggestions of how to handle this matter, of the missing parts. You gals are all special to me. I have let go of feeling sad and frustrated and have replaced it with a smile and this warm feeling. Thank you, Mary:)

jeannie t 09-01-2010 10:01 AM

I would called craigslist and post a comeent on craidslist about your problem and e-mail her a copy with it, sorry it was such a nasty experience for you/ :-)

plainpat 09-01-2010 10:05 AM

I've been reading about your sad experience.Shame on that seller! I do hope alls well that ends well & what a wonderful offer you've recieved.

Nancy O. 09-01-2010 10:37 AM


Originally Posted by Mary M
The offer that Sadiemae offered, overwhelmed me. The generosity of a person to make another person smile and feel so good is beyond words. I just know there are Angels among us meant to give us warmth and comfort when needed. I know I will never be able to repay what she gave but I will try by "paying it forward." I have always been such an independent person always wanting to give rather than take, living within my means and no asking for more. I do believe though that this angel gets a special feeling from this gesture....I know I would. So a gift is something that brings happiness for more than one person.
I do appreciate all the suggestions of how to handle this matter, of the missing parts. You gals are all special to me. I have let go of feeling sad and frustrated and have replaced it with a smile and this warm feeling. Thank you, Mary:)

Oh Mary, I am so happy for you. This message brings me happiness, a big smile, and warm feeling all over. Sadiemae is a caring and wonderful person for doing this for you. :D :D :D

TX GMimi 09-01-2010 11:09 AM

What generosity! May she be blessed beyond her dreams.

Now, would you please keep us updated on what you do with the frame? I know you will enjoy it - long arm quilting is such fun!

Lastly, let us know how you are doing physically. Some of us have been where you are now and are concerned.

Thanks.

Aunt Zaz 09-01-2010 12:32 PM

I seriously agree with this if she advertised it as including all parts she is legally responsible . Can a friend help you deal with her ti save your health. Do not let her get away with this shabby treatment.

Sadiemae 09-01-2010 07:14 PM


Originally Posted by enerod
I am so sorry such a bad thing happened to you. I lost my mom 18 months ago and would consider it a blessing if you would let me pay for the upgraded tracks you had to buy to use your frame.

I have the money and it is what my mom would do. please pm me and let one of the nicer (hopefully) quilters make you smile for a little while.


Mary,
Enerod lost her mom 18 months ago, and she has the money and wants to help you.
I wish you lived closer because I have an Orignal Inspira that I would give you, but we live way too far part. I am sure shipping costs would be terrible.
God bless you Mary and Enerod!

Annya 09-01-2010 08:50 PM

I would suggest that you see a lawyer or friend who knows about the law and ask where you stand. Was there other people around when this lady wad showing it to you. Did you go with a friend. I would suggest that you get a tape recorder and tape the conversations with her and if she abuses you you will have it on tape to take to the police as i think this is now a criminal action in not giving you all the tracks and then get abusive when you report them missing. It is false representation. If it was at a quilt show get in touch with the people who set it up and explain the situation and see what they have to say. but I think the recorder and the lawyer can frighten her into giving you back your money. If you really want a quilter go to a more repriable dealer. Sorry cant spell the word . I would like to give you lots of big hugs too. My Aunt has cancer and it came back, for the second time she had surgery so no we wait and hope this time they got it all. I live in Australia and on a pension. if I could help I would. my opinion is the only way I can help. HUUUGGGGGSSSS. :lol:

zz-pd 09-01-2010 10:31 PM

I am so sorry this has happened to you. I hope you get everything worked out, God bless.

zz-pd 09-01-2010 10:34 PM

I am so sorry this has happened to you. I hope you get everything worked out, God bless. oops

kai's Tutu 09-02-2010 03:52 AM

she is lucky that wasn't me I would got back in my car and went over there and kick her ass.

kai's Tutu 09-02-2010 03:52 AM

she is lucky that wasn't me I would got back in my car and went over there and kick her ass.

kai's Tutu 09-02-2010 03:52 AM

she is lucky that wasn't me I would got back in my car and went over there and kick her ass.

kai's Tutu 09-02-2010 03:52 AM

she is lucky that wasn't me I would got back in my car and went over there and kick her ass.

CraftsByRobin 09-02-2010 07:12 AM


Originally Posted by Sadiemae

Mary,
Enerod lost her mom 18 months ago, and she has the money and wants to help you.
I wish you lived closer because I have an Orignal Inspira that I would give you, but we live way too far part. I am sure shipping costs would be terrible.
God bless you Mary and Enerod!

You are so sweet to offer as well ... there are some awesome folks on this board!

Sheila Elaine 09-03-2010 07:17 PM

Seems like a real bad deal with this woman (not a lady). There is a place for folks like her and negative things will be coming her way. Hold you head up high and put out the word on her so no one else gets burned. I'll be praying you get the parts you need & can figure things out so you get your quilts made and can give them to the people intended as recipients. Live & learn is my motto. God bless you and he'll take care of you if you'll reach out to him. Hold onto the positive & not the negative. We have a tight knit group on here, so you have folks watching your back & you can pass you experience through all this on to others who get in a similar situation. Sheila Elaine

lazyquilter 09-03-2010 08:38 PM

Mary, please as it was suggested and call the company. 99% of the time the company, and it has an excellent reputation,will bend the rules a bit for a customer that was taken to cleaners and her shoes stolen at the same time. You got taken by a very nasty person who realized that you were not capable of making a scene and being even more demanding. I think this is hateful thing to do to anyone. And I am angry with you and for you. But go with the company first and do not be afraid to tell them of your personal condition of health and the stress of being quite afraid of the ramifications of this woman. The worse that can happen is they so no and I would find it hard to believe. But I have confidence that there would a lot of quilters in the classified section that may be able to help ease some of the discomfort if you can get no help. Most people do have to pay in cash, even though I try to get a money order. But I have asked for a signed receipt of which I had written up. No signature, no money, no deal.

Sheila Elaine 09-03-2010 09:02 PM

Most valuable lesson I learned in college was if it didn't happen in writing, it didn't happen. I'm disabled & long story short, there were some folks in the upper admin section had figured out how to funnel money from the Disabilities Scholarships money into other accounts, so the sidewalks weren't cut properly so folks in wheelchair could access the Disabilities Coordinators Office, or other pertinent offices & classrooms, as well as a string of other violations. I wrote a thesis after being clued that this was going on & it rattled a few cages, but end result was those folks were made to look awful lame & uncaring. The things that were supposed to get done did get done once it was turned over to the Dept of Education, Office of Civil Rights in Atlanta. Lots of practices stopped immediately & lots were implanted to see that the wrong had been righted. I don't back down from a fight, esp where there are so many injustices to those of us who deserve an equal share of help such as tutors and translators so we could be successful in passing our courses.

I feared for my safety during this time, but I didn't let the bad folks see it. Stick to your guns. You are learning the ropes of illegal business practices. Good luck in winning your cause.

auntmarie 09-06-2010 01:23 AM

Calling the company is great advice. also, send in a note to your local newspaper and advise quilters to advoid a certain store in a certain location. Don't mention the name but folkes will get the general idea. I did it once on our sound-off column and the owners knew who I ment.


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