Thanks to each and every one of you who encouraged and supported me through this mess. Hugs for each of you. I was unable to contact the Better Business Bureau - must have been off for the holidays. On Tuesday, Swopes contacted me to tell me the sewing machine was fixed - $89.99 please! Hummmm! I was able to contact an attorney who advised me to check the machine out and then pay what I felt comfortable with, just to close out the matter.
My daughter went with me and I took cash because, as I figured would happen, the bill said "cash only". No canceled check - he'd been down this road before!
By all appearances, based on the settings that had been changed and the position of the needle, it appeared the machine was fixed. All I wanted to do was pay the :twisted: bill and get outta there.
When I got home I checked it out. Yes it was fixed and he even gave a stab at cleaning it - not perfectly but ok job.
I still will never, ever go there again and will advise the quilting groups around here to stay away, far far away.
Again, thx and I love all of you.

I am happy that you have your machine back and it works. What an unfortunate and frustrating experience.

Now, on to better things, like sewing!

glad you got your machine back, have fun sewing

Glad you got your machine back!! Have fun sewing!

Yay!! I am thrilled you got your machine back. Happy sewing in the new year!

I bet you are glad that is over. You may get a good nights sleep tonight..

Omgoodness, mimee4, I'm so glad you got your machine back. Good job. What a trial.

So glad. It is very frustrating to deal with people like that.

I had to go to your original post b/c I missed this one.
Glad you got your baby back!! :D
Happy New Year!!!!!!!!!

I am so glad you got your machine back! What a relief!!

I would still report them to the Better Business Bureau. You deserve better service than that.

I am so glad your machine is home, I was worried for you.

Glad you your machine back.

Thankfully you have your machine back and try to have a better year in 2011 than the end of this one!

Happy your sewing machine is home now...

Aw, glad that is over for you!

That is one weird avatar!

I'm so glad you have your machine back but I beg you to stay on the consumers side and report your experience to your Better Business Bureau, your state attorney general, and to all the Quilt Guilds and LQS in your area.

Not only was it Senior Abuse but none should have their peace and personal space threatened like that.

Yes, I do intend to contact the BBB and will be discussing this with the local Quilt Guilds.

Well, I won't go there for sure. I live in PA too.
Sorry you had this problem.