That's great!
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I love them too!
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Connecting threads has very good customer service. I had the same thing happen to me and I didn't have to send the wrong fabric back either. They actually told me to keep the other fabric, I guess it costs them more in extra shipping than what it is worth. Good for you.
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Originally Posted by gollytwo
I can add a few sites from whom I've had great customer service
http://www.superiorthreads.com http://www.gloversvillesewingcenter.com http://www.intfab.com http://www.logcabinfabrics.net http://www.quiltedthreads.com http://www.cityquilter.com http://www.marshalldrygoods.com |
I have ordered a lot from them. They only messed up on one order. It was eight yards of one fabric!!!!!!!! When I called they sent out the right one and let me keep the other. Wooo Hooooo.......eight yards of fabric free.
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yea
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This company consistently gets high marks for customer service and quality. I have always been happy with them.
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CT is one of my favorite online stores. I never have to worry about my order.
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Thank you for sharing this wonderful outcome! Love to hear positive stories :D:D:D
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Originally Posted by feline fanatic
Originally Posted by gollytwo
I can add a few sites from whom I've had great customer service
http://www.superiorthreads.com http://www.gloversvillesewingcenter.com http://www.intfab.com http://www.logcabinfabrics.net http://www.quiltedthreads.com http://www.cityquilter.com http://www.marshalldrygoods.com Diana Marshall is one of my favorite people in the world. Give her my love if/when you go. She wouldn't know me as gollytwo though, but as Erna. |
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