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-   -   Singer Quantum L-500 Machine (https://www.quiltingboard.com/main-f1/singer-quantum-l-500-machine-t169509.html)

clsurz 11-22-2011 06:06 PM

Singer Quantum L-500 Machine
 
If you own one tell me the pro's and con's of it.

It supposedly retails for between $1600-1900 however I am seeing it for alot less at some places on line for as low as $700 refurbished with Singer 25 year warranty and another 5 year care package from the dealer.

What is the highest you would pay for it "new" or "refurbished".

virtualbernie 11-22-2011 06:29 PM

I have one and love it! I've had it about a year. Paid about $799 from HSN on special for "5 easy payments;)". One pro for me is the larger harp space. One con is the "automatic needle threader" is not as easy as my Brother machines.

clsurz 11-22-2011 06:34 PM

I have automatic needle threaders on all my machines and don't use them. I can thread my needle in a second or two and still haven't had success with those needle threaders. So that is not high on my list of options.

drivingsusan 11-22-2011 06:47 PM

I also have had mine for about a year and I love it!!! Has built in walking foot!!!! Wider feed dogs are great, too! Tons of extra stitches--that I have hardly used--but they are there 'in case'!!!!
I don't know about 'refurbished'--who did the refurbishing and what did they refurbish???
Good luck in choosing which way to go!!!

DonnaC 11-22-2011 08:23 PM

Sorry to be the naysayer here, but I have owned one since January 2010 and have had nothing but problems. It has been sent back to Singer twice already (to Tennessee, because there is no service center anywhere around me). I have posted here in the past about the problems I've had with the machine. I would be extremely cautious about the L-500. I've owned Singers most of my sewing life, but this one is a huge disappointment.

Candace 11-22-2011 11:12 PM

Because it's a new Singer and not a vintage Singer, I wouldn't pay more than a few dollars for it.

Drew 11-23-2011 04:28 AM

I'd be careful about buying the refurbished machine. I've heard some horror stories about them.

pocoellie 11-23-2011 07:32 AM

Personally, I wouldn't buy a new Singer or even a "newish" Singer.

clsurz 11-24-2011 02:16 PM

Singers
 
To each his own I guess! I have never had bad luck with Singers. Nor has anyone else I know that believes in these machines.

It's like any other company once in a while there is a "lemon" and reason there are "lemon laws" to protect the consumer.

I have also had Brothers and those did not hold up as good as Singers. I have had Janome and used it no more than a dozen times in a year and right now having problems with feeders g ooing up.

Every company has it's good points and bad points and we as consumers really must learn what it is we want out of a machine no matter if a car, sewing machine or computer and buy accordingly and we should all be smart enough to test drive them before buying however that is not to say we still might not get a lemon.

All these machines come with warranties, extended warranties and more so if we have a problem simply take it back or send it back where you got it from to be fixed and/or get a replacement one.

As for "refurbished" there again one must read what it really means and although on the top of our heads we think it means a machine had something wrong and they fixed it and selling it at a lower price isn't necessarily so. Many company often get overstocked with an item and because of the rules of being able to take a loss they sell it to secondary markets as refurbished so that retailer can sell it at a much lower price and still make money, and the company can take a loss on it tax wise. Also going that route you can end up as a consumer with a brand spanking new product at a much lower price and it be identical in all manners as the high priced one being sold elsewhere.

I finally made my decision late last night after researching this machine for 3 days, reading reviews, checking out retailers who sell it high end, checking out retailers who get these machines under the umbrella "refurbished" which are actually refurbished or brand spanking new being sold in that category.

After doing much research I decided with InternetSalesUSA and got it for an even cheaper price of $738 instead of the $769, $798, $999, $1400 on up price.

The company has super great feedback as to how they deal with customers and type customer service they give and they absolutely stand by there products besides the company like Singer and such and there guarantees with them as well.

For the price and the high recommendations and high ratio of customer satisfaction I felt it was worth the risk of $738. They also stand behind working with you to learn your machines and/or products and teach you what you need to know to get you up and running.

IMHO because of the laws protecting consumers regarding any product and my researching a retailer out before purchasing and the warranties and guarantees that come with it I feel quite comfortable in dealing with them.

Like I said I've never bought a Singer that I couldn't start using right out of the box with little problems of setting it up and if I did just as with any other product I purchased weather a car, a computer, etc. if something would go wrong that is what the warranty is for and lemon laws that protect us as consumers.

My paying the $738 sure beats taking the risk than paying $999 or $1200 or as much as $1700 for that machine.

If you feel you have a lemon with a product simply take it back to where you purchased it or contact the company whose brand it is.

Candace 11-24-2011 02:37 PM

All I can say to your posting is GOOD LUCK to you. I really hope you don't get the junky product so many people complain of in the new Singer machines. I also hope you BEST WISHES in not having to mail your machine and eat the cost of this to cover warranty work. And of course, the hope that you will never want to trade it in because 90% of sewing machine dealers will not take it as a trade in or give you pennies on the dollar for it.

"Simply taking it in for a new one" is not as easy as you say, since you will likely have to mail it away and absorb shipping costs. Nope, I'd rather buy a machine that holds it value and has a good reputation. Like I said, good luck on your decision.


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