I know last week several of us purchased the EQ7 software. Has anyone received their's yet or confirmation that it's shipped? I got confirmation they did receive my order but nothing since. Makes me nervous when it takes more than 5 business days to ship.
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don't be nervous. it's a very popular software. they probably have a flood of orders to fill.
perhaps a phone call to the vendor's customer service department will ease your worry. |
can you send them email or call them on the phone
Originally Posted by joyce888
I know last week several of us purchased the EQ7 software. Has anyone received their's yet or confirmation that it's shipped? I got confirmation they did receive my order but nothing since. Makes me nervous when it takes more than 5 business days to ship.
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I purchased a copy at my LQS. It takes awhile and a lot of trial to figure out how it works. Wish someone in my area would offer a class.
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I purchased mine on sale from Quilt In A Day on 6/16. Even though I specified FedEx Ground shipping, I never received any tracking information or confirmation of shipment. I did receive my package a week later on 6/23. I was pleasantly surprised, when the package showed up at my door. I too, was expecting some sort of shipment notice and tracking information.
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Originally Posted by joyce888
I know last week several of us purchased the EQ7 software. Has anyone received their's yet or confirmation that it's shipped? I got confirmation they did receive my order but nothing since. Makes me nervous when it takes more than 5 business days to ship.
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