You are completely right. I too, think he got defensive bc of his pride.
He made a mistake, and would not admit it, so he tried to make you feel that you were the problem with the, 'kind' of purchases, you chose, from their stock!
I am thinking that he is playing on the, "my daddy owns this store", card.
Well, daddy didn't become successful by treating ppl that way, and he wouldn't want his son to do that either.
You can bet he DOES, treat other ppl that way. If he just started working there, it's just a matter of time, before he does this again!
I not only would go talk to dear Dad, I would avoid saying anything but, "one of the employees", i wouldn't even personalize it, "one of your...employees." Keep it neutral, and businesslike, but absolutely do not accept, that it is ok to be treated that way.
If I see a flaw on fabric, I point it out, so they will cut it off, before cutting my fabric. If it keeps repeating, I say, "I need this much, for this many, x- size blocks. I will get it, and work around the flaws if you discount it, otherwise, I am going to have to pass on it."
I haven't had a rude reply yet. They know, they will have to return it, so are glad to be able to make a deal. Make sure it is one you feel comfortable with.
This guy is going to ruin the rep of this store. HOW RUUUUDE!!! :wink:

First I have to ask a dumb question: what does LQS stand for?

And yes, I would expect to pay for exactly what I got, nothing extra. His attitude would cause me to look for another place to shop.

I was thinking, you could simply print out the many pages of responses here, and give them to the store owner! :shock:


Local Quilt Store.

Duh, thanks! :roll:

Has the young lady who went to the store and had this bad experience, gone back to talk to the owner yet? I would have returned after reading the first few comments. It would be nice to know what your thought are about our comments and suggestions and what you are going to do.....unless you have already gone back to the store or called the owner.

We would all like to hear from you.

Best wishes.
Diana in Texaw

Not at all! :)

I spent awhile this morning trying to figure out what HSQ meant :?
...Half Square Triangles. :D

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