Problems with Tin Lizzie?
05-11-2010, 05:27 AM
#15
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Thread Starter
Join Date: May 2010
Location: Waller, TX
Posts: 14
Well, I wish it was that easy for me. I bought mine at the Houston Quilt Festival year before last. It is a Tin Lizzie but has a Husqvarna label on it. I don't think under those circumstances Ernie will want to talk with me. Although my sales rep has called them, and was told they aren't supposed to deal with him.
05-11-2010, 05:34 AM
#16
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Thread Starter
Join Date: May 2010
Location: Waller, TX
Posts: 14
Wow! Fixed it while you waited! I live an hour and fifteen minutes away from my sales rep and have always had to leave it for a couple of weeks. They never have the part in stock and always have order. As a matter of fact, I'm waiting now.
06-25-2010, 03:52 PM
#18
Member
Join Date: Apr 2010
Location: Kirkland, WA
Posts: 8
Hi,
I have had my TL18SL almost a year, and recently it refuses to stitch sideways with the stitch regulator on. The needle stops, and when it does move, it pulls the thread and makes a few large stitches. It moves north and south in a perfect line, however. I've contacted two dealers, checked the plug ins, the encoder wheel, the encoder plug in, and the rails for lint or thread. Sometimes it will move one or two stitches sideways and then dig its heels in. Have you had this problem?
I have had my TL18SL almost a year, and recently it refuses to stitch sideways with the stitch regulator on. The needle stops, and when it does move, it pulls the thread and makes a few large stitches. It moves north and south in a perfect line, however. I've contacted two dealers, checked the plug ins, the encoder wheel, the encoder plug in, and the rails for lint or thread. Sometimes it will move one or two stitches sideways and then dig its heels in. Have you had this problem?
06-26-2010, 04:27 PM
#19
Member
Thread Starter
Join Date: May 2010
Location: Waller, TX
Posts: 14
Hi Sharon,
No, I haven't had that specific problem, just a bunch of others. Looking at what you've already done, I think you need to have one of the dealers call Tin Lizzie (you can't do this yourself), and have them determine what chip or board they need to replace in your stitch regulator. I know it's a pain, but you probably need to take the machine to the dealer, since you've done all of their requests over the phone. Unless, you live close to your dealer and they do house calls. I've taken mine in several times and had to leave it in the shop.
I hope you get it resolved soon. I know how frustrating this must be for you.
No, I haven't had that specific problem, just a bunch of others. Looking at what you've already done, I think you need to have one of the dealers call Tin Lizzie (you can't do this yourself), and have them determine what chip or board they need to replace in your stitch regulator. I know it's a pain, but you probably need to take the machine to the dealer, since you've done all of their requests over the phone. Unless, you live close to your dealer and they do house calls. I've taken mine in several times and had to leave it in the shop.
I hope you get it resolved soon. I know how frustrating this must be for you.
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