Sad and frustrated
08-31-2010, 03:49 AM
#51
Super Member
Join Date: Oct 2009
Location: Maine
Posts: 1,376
Contact Billy on this QB. He knows and does a lot with vintage machines. I am sure he can help/advise you.
Originally Posted by Mary M
I hope you guys will let me vent for I need something to get me picked up. I seen a Grace Machine Quilter [I think this is one of the first ones they made for a home sewing machine] advertised and went to see it during the week. I had been wanting to get something to make sandwiching and quilting easier for my bad back. The woman bragged it up and said it would be wonderful for a person with limitations like myself. It was taken apart so lots of parts to look at. The woman did tell me all the parts were there and told me to look it up on the internet to see what it looked like. I did, and then I decided I would buy it with assurance from the woman that she would come Saturday afternoon or Sunday morning to help me put it together. Saturday came and went and I thought I would start putting it together since I did have the instructions. I got as far as installing the tracks and discovered there were only two pieces of track but the assembly parts listed six.
I emailed her letting her know that these parts were missing and would she bring them with her when she came Sunday mrning. Did not receive any response from that. Sunday morning came and still hadn't heard from her so around 10:00a.m. I called her to find out when she was coming, for sure. Tried both her cell no. and house no. but no one answered. I then waited until noon and tried again to contact her, but no answer so I left a message saying I would like to have my money refunded because not all the parts were there and with no one to help me put it together I wouldn't know if I had it right.
Well about 2:00 she finally calls and acts all indignent about the matter and told me she was calling the cops because I had threatened her.! Ouch! I was so upset I could hardly speak. [she finally said she would come out. At first she said all the parts were there and then she says she used it with just the two tracks[one is a 60" and one is a 52".] She said I just had to move the tracks WHILE DOING THE QUILTING!! I reminded her that the parts list specifies 6 rails of varying sizes and it cannot be used without the tracks. She stomped and continued to say things that were not true. I wasn't going to argue with a crazy lady and it was clear to me she didn't give a hoot about screwing someone. I live alone and did not even feel safe with her. Now I know, I did some no no's such as paid her in cash, belived her when she said all the parts were there and belived she did intend to help me put it together...it wasn't in writing for I had mistakenly trusted her. I guess I am stupid to be that way, in this day and age of greed, but darn it why do some people have to be that way? I don't know what I will do next. I am supposed to be avoiding stress with recovering from cancer treatments. Will take a deep breath and hope this woman comes to her senses. Thanks for letting me vent. BTW does anyone have some extra tracks? :cry:
I emailed her letting her know that these parts were missing and would she bring them with her when she came Sunday mrning. Did not receive any response from that. Sunday morning came and still hadn't heard from her so around 10:00a.m. I called her to find out when she was coming, for sure. Tried both her cell no. and house no. but no one answered. I then waited until noon and tried again to contact her, but no answer so I left a message saying I would like to have my money refunded because not all the parts were there and with no one to help me put it together I wouldn't know if I had it right.
Well about 2:00 she finally calls and acts all indignent about the matter and told me she was calling the cops because I had threatened her.! Ouch! I was so upset I could hardly speak. [she finally said she would come out. At first she said all the parts were there and then she says she used it with just the two tracks[one is a 60" and one is a 52".] She said I just had to move the tracks WHILE DOING THE QUILTING!! I reminded her that the parts list specifies 6 rails of varying sizes and it cannot be used without the tracks. She stomped and continued to say things that were not true. I wasn't going to argue with a crazy lady and it was clear to me she didn't give a hoot about screwing someone. I live alone and did not even feel safe with her. Now I know, I did some no no's such as paid her in cash, belived her when she said all the parts were there and belived she did intend to help me put it together...it wasn't in writing for I had mistakenly trusted her. I guess I am stupid to be that way, in this day and age of greed, but darn it why do some people have to be that way? I don't know what I will do next. I am supposed to be avoiding stress with recovering from cancer treatments. Will take a deep breath and hope this woman comes to her senses. Thanks for letting me vent. BTW does anyone have some extra tracks? :cry:
08-31-2010, 05:19 AM
#52
Senior Member
Join Date: Aug 2010
Location: New York
Posts: 345
Originally Posted by Mary M
I hope you guys will let me vent for I need something to get me picked up. I seen a Grace Machine Quilter [I think this is one of the first ones they made for a home sewing machine] advertised and went to see it during the week. I had been wanting to get something to make sandwiching and quilting easier for my bad back. The woman bragged it up and said it would be wonderful for a person with limitations like myself. It was taken apart so lots of parts to look at. The woman did tell me all the parts were there and told me to look it up on the internet to see what it looked like. I did, and then I decided I would buy it with assurance from the woman that she would come Saturday afternoon or Sunday morning to help me put it together. Saturday came and went and I thought I would start putting it together since I did have the instructions. I got as far as installing the tracks and discovered there were only two pieces of track but the assembly parts listed six.
I emailed her letting her know that these parts were missing and would she bring them with her when she came Sunday mrning. Did not receive any response from that. Sunday morning came and still hadn't heard from her so around 10:00a.m. I called her to find out when she was coming, for sure. Tried both her cell no. and house no. but no one answered. I then waited until noon and tried again to contact her, but no answer so I left a message saying I would like to have my money refunded because not all the parts were there and with no one to help me put it together I wouldn't know if I had it right.
Well about 2:00 she finally calls and acts all indignent about the matter and told me she was calling the cops because I had threatened her.! Ouch! I was so upset I could hardly speak. [she finally said she would come out. At first she said all the parts were there and then she says she used it with just the two tracks[one is a 60" and one is a 52".] She said I just had to move the tracks WHILE DOING THE QUILTING!! I reminded her that the parts list specifies 6 rails of varying sizes and it cannot be used without the tracks. She stomped and continued to say things that were not true. I wasn't going to argue with a crazy lady and it was clear to me she didn't give a hoot about screwing someone. I live alone and did not even feel safe with her. Now I know, I did some no no's such as paid her in cash, belived her when she said all the parts were there and belived she did intend to help me put it together...it wasn't in writing for I had mistakenly trusted her. I guess I am stupid to be that way, in this day and age of greed, but darn it why do some people have to be that way? I don't know what I will do next. I am supposed to be avoiding stress with recovering from cancer treatments. Will take a deep breath and hope this woman comes to her senses. Thanks for letting me vent. BTW does anyone have some extra tracks? :cry:
I emailed her letting her know that these parts were missing and would she bring them with her when she came Sunday mrning. Did not receive any response from that. Sunday morning came and still hadn't heard from her so around 10:00a.m. I called her to find out when she was coming, for sure. Tried both her cell no. and house no. but no one answered. I then waited until noon and tried again to contact her, but no answer so I left a message saying I would like to have my money refunded because not all the parts were there and with no one to help me put it together I wouldn't know if I had it right.
Well about 2:00 she finally calls and acts all indignent about the matter and told me she was calling the cops because I had threatened her.! Ouch! I was so upset I could hardly speak. [she finally said she would come out. At first she said all the parts were there and then she says she used it with just the two tracks[one is a 60" and one is a 52".] She said I just had to move the tracks WHILE DOING THE QUILTING!! I reminded her that the parts list specifies 6 rails of varying sizes and it cannot be used without the tracks. She stomped and continued to say things that were not true. I wasn't going to argue with a crazy lady and it was clear to me she didn't give a hoot about screwing someone. I live alone and did not even feel safe with her. Now I know, I did some no no's such as paid her in cash, belived her when she said all the parts were there and belived she did intend to help me put it together...it wasn't in writing for I had mistakenly trusted her. I guess I am stupid to be that way, in this day and age of greed, but darn it why do some people have to be that way? I don't know what I will do next. I am supposed to be avoiding stress with recovering from cancer treatments. Will take a deep breath and hope this woman comes to her senses. Thanks for letting me vent. BTW does anyone have some extra tracks? :cry:
08-31-2010, 05:44 AM
#54
Super Member
Join Date: Aug 2010
Location: Piedmont Virginia in the Foothills of the Blue Ridge Mtns.
Posts: 8,562
Mary, what an awful experience for you!
You could perhaps try appearing at her house with all you received in the purchase, cell phone in hand, and call the police while there. Try to talk to her first; if she acts rude, withdraw and call the police because you feel threatened/intimidated. When they arrive, tell them how you have tried to resolve this and why your are trying to return the item to her since she wouldn't come to you. They will likely help you negotiate a solution with her even to the point of getting your monies back. She likely won't misbehave with police presence there. They won't arrest anyone, or force anyone, but they usually will negotiate a peaceful solution between parties.
If you are uncomfortable thinking of doing this, call your police department to consult first.
I hope, for all those who come behind you, that you will not just accept the status quo and are able to find a way to assert your rights here. Best luck and encouragement winging your way!
Jan in VA
You could perhaps try appearing at her house with all you received in the purchase, cell phone in hand, and call the police while there. Try to talk to her first; if she acts rude, withdraw and call the police because you feel threatened/intimidated. When they arrive, tell them how you have tried to resolve this and why your are trying to return the item to her since she wouldn't come to you. They will likely help you negotiate a solution with her even to the point of getting your monies back. She likely won't misbehave with police presence there. They won't arrest anyone, or force anyone, but they usually will negotiate a peaceful solution between parties.
If you are uncomfortable thinking of doing this, call your police department to consult first.
I hope, for all those who come behind you, that you will not just accept the status quo and are able to find a way to assert your rights here. Best luck and encouragement winging your way!
Jan in VA
08-31-2010, 05:49 AM
#55
Super Member
Join Date: Jul 2010
Location: western australia
Posts: 1,793
Originally Posted by amazon
So sorry this has happened , maybe you can call and reason with her, suggest that maybe things have gotton off to a bad start. Suggest that it would be in both your interest to settle this in a satisfactory manner. If she is unreasonable after that , you gave it your best shot, tell her your turning this over to the DA's office or the sherriffs office for false advertising, she might listen to reason then. Hope this resolves quickly , and you are both happy :-D
try not to worry too much your health IS more important, so i hope this is resolved quickly for your sake and then you can sit down and relax,
I learnt to become a duck many years ago I also had to try to have a stress free life, now I deal with things and then put it to bed and try not to think about it anymore, it takes a bit of work to learn it but it is much better for you. I send healing thoughts your way
08-31-2010, 06:00 AM
#56
Member
Join Date: May 2010
Location: New York
Posts: 45
I'm so sorry. I pray it works out. I wish I could say we could always trust our fellow sisters and brother quilters but I've also learned we can't. It's gotten so when hear of someone doing something nice for some one else just because nothing for them selves, it makes me cry. The good news is we are there. There are good poeple. You can trust most of us. Sew please try not to let this one women take you down because then she has more then just your money. I also think you should contact the company and see what can be done. Well peace be with you. I hope you recover quickly and compleatly.
08-31-2010, 06:08 AM
#57
Super Member
Join Date: Jun 2010
Location: Bend, Oregon
Posts: 1,853
I am so sorry for your bad experience. Don't be hard on yourself. We all want to trust people. Especially quilters. I agree with the lady who said call Grace. Maybe they will help you.
I wish you the best.
I wish you the best.
08-31-2010, 06:10 AM
#58
Power Poster
Join Date: Sep 2007
Posts: 18,726
I hope you can get the tracks that you need, get the machine set up and get back to what you wanted to do in the first place. As a general rule, I've always been one to "stand up" and wouldn't let anyone get away with something like this...but I tell ya'...with the crazy world, her knowing where you live and knowing that you live alone....I probably wouldn't mess with her..who knows..she could be really dangerous..not worth the chance to me. Just get what you need and stay safe...hard lesson unfortunately learned. I'm sending you hugs...wish I was closer..I'd come help you put it together and figure out how to get it up and running.
08-31-2010, 06:15 AM
#59
Junior Member
Join Date: Dec 2009
Posts: 160
Email her again and tell her to come up with the product or that you will go on line with her full name, product and the complaint and if she wants to lose all the other sales that would not be smart on her part and then follow thru. Give her 48 hrs. Godd Luck quilting friend sorry for your troubles with this airhead!!Roz
08-31-2010, 06:25 AM
#60
Member
Join Date: Feb 2010
Location: Homer, Alaska
Posts: 72
I am very sorry that you have had such a rotton experience...There is always someone out there ready to take advantage of someone... But becareful what you write about a person - Sometime ago here in Alaska a girl bought something from ebay and it had to be put together and did not have instructions - she wrote a bad review and person she bought it from tryed to sue her for it -- So becareful this person does not sound very stable...Very Very Sad... I know that when I got my grace quilt frame one on the tracks was broken - I called them explained it and in a week or two I had two new tracks - The grace quilting people are really very nice....and Helpful. I hope this helps.. hope your day gets better...
Thread
Thread Starter
Forum
Replies
Last Post
Snorky Lvs2Quilt
Main
16
04-21-2011 09:57 PM
Quilting Aggi
General Chit-Chat (non-quilting talk)
7
10-11-2009 12:38 AM
