teddysmom

Has anyone ordered a kit from Keepsake Quilting? I did and the instructions for assembly were not clear. There weren't any instructions for assembling the quilt to match the pattern. It was listed as "easy" which I thougth meant clear instructions and colored pictures to match the pattern.

Marilynsue

I've ordered a couple but haven't put them together yet. You're scaring me..............!

carrieg

I've ordered 2 but they're still in my cupboard, waiting their turn. Sorry I'm nut much help.

nativetexan

contact them about it.

gingerd

Call them! They have good customer service. I had a problem with a kit and the directions showing one size cut and the words saying something else. They were wonderful. I have ordered other kits from them.

morforles

I'm doing their Taos BOM right now. Gorgeous fabrics and up until month 5 things were going very well. Now I find that instructions were wrong for one month.......16 blocks! The rep was very nice and "suggested" that I "might" get replacement instructions and fabric but couldn't really help me. I will call back because I've had very good luck with them in the past.

gailinva

Yes they have wonderful customer service. I even returned a kit once that I wasn't pleased with.......no problem.

Sweeterthanwine

I have one kit that I ordered from them last year. I hope I don't have any problem when it comes to putting it together because I've had it to long to return it. Oh well, may just have to wing it if I can when I get around to it.

nycquilter

I recently finished a UFO, that was a Keepsake quilt I don't even remember ordering. Oh yeah, I did another of their kits, also. No problem either time.

Jackie Spencer

I have done their kits and never had a problem, and their customer service is great. In fact I have never had any issues with KSQ, and I order from them all the time.