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Thread: Terribly unhappy with embroidery work done for me (pics)

  1. #101
    Super Member butterflywing's Avatar
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    Quote Originally Posted by wvdek
    I don't understand.

    You PAID the shop to do the embroiderey and they screwed it up and you are not going to let them know?

    Now you are going to try and do some more stitching around it to flatten it?

    What if when you do that you are still not happy with it?

    Please, go back to the shop, show them the problem, tell them it is not acceptable, ask what can be done to make it right.

    By not doing anything and trying to correct it yourself, you are not helping the next person who goes in and gets some embroidery done. The shop needs to know so they can correct it and if they cannot correct it, they need to refund your money.
    i mostly agree. but i wouldn't let them touch this piece again. how can you trust them? they should refund the money and you should decide how to handle it. imo, the stippling sounds like the best option. it will just flatten it all out.

  2. #102
    Power Poster sandpat's Avatar
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    Rachel, I'm sorry that you've had this experience. I've had some of my stuff look like that as I was/am learning how to use my embroidery machine. Luckily though, I did it on my "test" pieces, not my real thing. I understand that you don't want to take it back to the shop...so here is what I've learned from my learning experiences. With those kind of puckers..stippling will not help it unless you do lots of tiny micro stippling and lots of it. If it were mine...I would absolutely have that part redone either embroidered again or done with appliqued letters, then applique the replacement over the existing piece and then cut the bad piece from the back. Best of luck to you!

    You piece is darling...it can be fixed though

  3. #103
    Power Poster Annaquilts's Avatar
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    Quote Originally Posted by Eddie
    Wow, it looks like they didn't use any stabilizer under the embroidery! That should have prevented the puckering if they did. At this point, I think I would do some small stippling quilting around the lettering to make it lay flat. So sorry this happened to you!
    Ditto on this. Looks like there is no or inadequate stabilizer behind it. Sad. I would not take it all out. Tha tmight be worse. Maybe the extra quilting would help?

  4. #104
    Senior Member grandma sue's Avatar
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    I would applique a new banner on it and applique the words over it. Or --- if you can't put a new banner on it, at least applique new words on it. I'm so sorry this happened. You definitely need to take it back, show them, and get your money back. I think you could safely take the stitches out with the electric stitch remover mentioned already, then re-do the words with applique.

  5. #105

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    I would take it back also.I'd be kind, but I'd take it back. I do embroidery A LOT and I make quilts and wall hanginGs(haven't ACTUALLY FINISHED A QUILT YET)But I do know to get those puckers out you have to spray it with water and PRESS and I mean PRESS over and over until they are gone.And it may be the tension was to tight.BoY that is SO bad.I sure hope the best for you.Please let us know how it all turns out for you Ok?

  6. #106
    Senior Member BizyStitches's Avatar
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    If you don't feel comfortable taking it back, maybe you could consider doing an applique over the top of it? Sorry that happened, looks like they didn't have it stabilized right. Jenelle who does have an embroidery machine.

  7. #107
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    I would cut out(very carefully) the banner. Make a new banner just a little bit larger. Have someone else do the embroidery on it then replace the banner as an applique. That would be very easy and if you need help with the applique, I'm sure you can find a tute on you tube. Hope this helps.
    Nancy

  8. #108
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    I have an idea you might consider...since taking out the stitches might be a problem why don't you embellish the design? Perhaps you can get some sew on or glue on sequins in the shape of stars or snowflakes. You could then put them on the design radomly but making sure you hit the real puckered areas. I think they would make the eye see the overall design rather than seeing areas that might be less than perfect. I actually thing the whole design could become very cool !!

    In any event, good luck !

  9. #109
    Super Member Rachelcb80's Avatar
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    I've pondered over this for the past day and a half now and I think I've decided what I'll do. I'm going to print out some letters in a font I like, trace them on to fusible and applique those letters on to a new piece of banner. Applique that new banner over the old one, then cut the old one away. A little more work but I'm just worried that I'll spend even more time quilting on this cruddy banner, only to find out it didn't work to even the puckers out. Then I've really got a mess on my hands. It's at a fixable point now so I'm going to fix it.

    Thanks everyone for your suggestions and help!

  10. #110
    Senior Member adyldrop's Avatar
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    i totally agree with eddie--looks like no or very little stabilizer was used. Ask me how I know what that would look like....right before the wedding, mom stressing to get all the dresses made, i'm trying to embroider my girls hoodies for part of their gifts, forgot the stabilizer on one, RUINED the hoodie trying to fix it and had to buy another hoodie for my maid of honor....Oi. DON'T PICK IT OUT!!! It could ruin all your beautiful work!!

  11. #111
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    Quote Originally Posted by MiniCC
    Shoulda coulda woulda, you shouldn't have to ask any of this. I would walk into the embroidery store not with the intention of thrashing them, but with questions to see if they see what you see. You know like
    "I picked this up the other day got it home and with closer inspection, something doesn't seem right, like these puckers here....i don't embroider at home, but I don't think it should look like this, what do you suggest?"
    Ask to speak to the shop owner, i'm sure they wouldn't want this type of work representing the shop. If they don't offer a refund kindly ask them to reimburse you b,c you are going to have to replace the work.
    I'm sure they will understand. It's business, not personal to them :)
    I'd go with you if you were closer:)
    Ditto, I agree. You've had time to think about it, and once something goes wrong, it seems to continue that way. My experience anyway.

  12. #112
    Senior Member Loretta's Avatar
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    Are you able to remove the pieces that are embroidered? It looks like it is not all one piece but meybe sewn on separately. If so try to remove them and do another piece. If that is the case I would not take it back to them. I use wash away stabalizer and if you let it drip dry you don't get any puckers. If you take the embroidery out from front or back it will not only leave holes but faint color of the thread used. If that doesn't work I would do very close stapeling. You might try spray starch and ironing.

    Hugs
    Loretta

  13. #113

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    Hi,

    I can understand why you would be unhappy, however, it doesn't look that horrible and I agree with the person who said that it might make the fabris weak for the second sewing.

    It is a very nice piece.

  14. #114
    Member BARBISBOSS's Avatar
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    There is a saying that goes you do not get mad you get even .I would take a photo of it and tape near where the shop is telephone or power pole, dont write anything on it. Poeple are always curious and will see it. You may do a hundred good deeds but do one bad one and see what happens.

  15. #115
    Super Member Kitsapquilter's Avatar
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    Is the banner appliqued onto the quilt top? Or set in as a separate piece? Seems to me like it might just be better to replace the whole piece of fabric. And by all means, have it embroidered by someone else. That was a bad job and I would have been hesitant to pay the person for such a job!!!

  16. #116
    Super Member noveltyjunkie's Avatar
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    Quote Originally Posted by pieces
    And is not the fault of the embroiderer.
    Amazing statement. Whose fault is it then?

  17. #117
    Super Member noveltyjunkie's Avatar
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    Quote Originally Posted by Rachelcb80
    I've pondered over this for the past day and a half now and I think I've decided what I'll do. I'm going to print out some letters in a font I like, trace them on to fusible and applique those letters on to a new piece of banner. Applique that new banner over the old one, then cut the old one away. A little more work but I'm just worried that I'll spend even more time quilting on this cruddy banner, only to find out it didn't work to even the puckers out. Then I've really got a mess on my hands. It's at a fixable point now so I'm going to fix it.

    Thanks everyone for your suggestions and help!
    That sounds like a good way out and I am sure your beautiful work will be set off wonderfully by your applique.

    I understand that you don't want to confront the person who messed up, but, after you have fixed up the quilt and cut away the offending part, would you consider writing to them, sending back the cut out piece, telling them that that you were really displeased with the work and were not able to use it and had to rework the whole thing because of what they did wrong. You might want to print out this thread and enclose it as well so they can see that a whole bunch of women (and men) who work with textiles were pretty unanimous that this was a really bad piece of work.

    This lets them know that what they did is not good enough, saves you from having to go in there and say it all to their face, and, if they are honourable, they can write back and offer to refund you!

    Do please post a pic when you are done- from what I can see, this quilt looks gorgeous!

  18. #118
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    It looks like she did not use a stabilizer paper on it. I would take it back to her, and ask her how to get the pucker out of it. I am so sorry this has happened to you, and on a gift, what a shame. Good luck and God bless.

  19. #119
    Senior Member yellowsnow55's Avatar
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    Quote Originally Posted by Rachelcb80
    I've pondered over this for the past day and a half now and I think I've decided what I'll do. I'm going to print out some letters in a font I like, trace them on to fusible and applique those letters on to a new piece of banner. Applique that new banner over the old one, then cut the old one away. A little more work but I'm just worried that I'll spend even more time quilting on this cruddy banner, only to find out it didn't work to even the puckers out. Then I've really got a mess on my hands. It's at a fixable point now so I'm going to fix it.

    Thanks everyone for your suggestions and help!
    That's what I would do :thumbup: :thumbup: Good luck!

  20. #120
    Super Member ConnieF's Avatar
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    Was this just the single layer ot the applique already on the backing ? It looks like whoever did ti didn't use a good stablizer.
    So sorry for the frustration you are having to deal with... If I was closer I'd help and do it right...
    ConnieF

  21. #121
    Super Member Annya's Avatar
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    Quote Originally Posted by DebraK
    How dissapointing ;-(
    If you unpick that terrible wording, how about appliqueing a new banner either over the top OR remove that one and redo it. The only other thing is to see one of our members live near you and can do the embroidery for you first, then you applique it in place over that one or where it was. I am sorry I live too far away for me to do it. I hope you can find some one soon. But you must remove that terrible embroidery FIRST otherwise it will show underneath. Good Luck.

  22. #122
    Super Member LindaR's Avatar
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    Quote Originally Posted by yellowsnow55
    Quote Originally Posted by Rachelcb80
    I've pondered over this for the past day and a half now and I think I've decided what I'll do. I'm going to print out some letters in a font I like, trace them on to fusible and applique those letters on to a new piece of banner. Applique that new banner over the old one, then cut the old one away. A little more work but I'm just worried that I'll spend even more time quilting on this cruddy banner, only to find out it didn't work to even the puckers out. Then I've really got a mess on my hands. It's at a fixable point now so I'm going to fix it.

    Thanks everyone for your suggestions and help!
    That's what I would do :thumbup: :thumbup: Good luck!
    me too...easiest solution...I would take the cut off piece and show them why you had to replace it. At least they won't say "no problem" next time :lol:

  23. #123
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    The lettering is way toooo dense for the fabric. The other way to explain it, is too thick. If you agreed when it was shown, not much you can do about it. For quilting always try to keep the embroidery light and airy. Somewhat like red work. Sometimes it is hard to get a customer to understand what they picture in their minds isn't always what is best for the fabric. Could you try to press it with a damp cloth to moisten it and then ever so slightly pull in different directions to smooth it out, pin in place until it is dry? Sometimes we do this to square a block to the corret size? If it is a wall hanging that might work for you.

    Good Luck

    Suzy

  24. #124
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    Did they put a heavy stabilizer on the back before embroidering?

  25. #125
    Super Member nwm50's Avatar
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    Oooo....the lettering wasn't the problem , it's all those puckering! Gee, i hope you can get this resolved somehow.
    Wondering if the shop will considering fixing it right by asking them? They could have seen how it did not look right before you came to pick it up though, that is sloppy business.

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