Originally Posted by feline fanatic

OK I was writing my comment while more details came forward. So you made the quilt start to finish from clothes and it sounds like your client doesn't know anything at all about quilting or even sewing for that matter so she is definitely upset over the shops comments because she doesn't know any better. Oh brother, what a predicament. Like I said above, the shop has sewn seeds of unhappiness in the customer and now she probably doesn't know who to believe. As expensive as the shipping is, I really think you need to offer to pay round trip shipping for the quilt to get back to you so you can fix things and carefully inspect all the seams. I realize you are operating at a loss by doing this but if you want a happy client who will not spread bad reviews about your services you need to make this right. Another option is to find a shop, quilter or guild in her area so she can get a second opinion. The shop certainly made things sound worse than they appear in the pics you posted. And I understood your post to mean that these pics came from the shop where they said the quilt was lacking in structural integrity. I just don't see it lacking structural integrity from those shots. Yes, the stitches are unregulated and look a bit large and yes there are some untrimmed threads, but unless those quilting stitches are 1/4" or bigger (what so many refer to as "toe catchers")and untrimmed threads are removing several stitches of quilting with a little tug, I think the issue is aesthetic not functional. To truly know if there are structural issues, have her pop the quilt into the washer and dryer. If it comes through the wash still intact, she has her answer and if it doesn't you will have your answer.

Originally Posted by Peckish

The loose threads and popped stitches concern me also. What kind of thread did you use?

Originally Posted by Rhonda K

Please note my post is meant with a kind heart to help you. I can't tell if the quilt will fall apart from the quilting but I do see some issues. You didn't mention your techniques or experience with quilting these types of projects so that may also be a factor also.

I am seeing inconsistent stitches. Some are longer and then some are shorter. On the next to last picture, there are cross-over stitches- a lot of them. The corner of binding has a wrinkle and the corner is not a true 45 degree corner. There is another lose thread thread on the binding and two rows for a few stitches. Did you start and stop when stitching that corner? I don't think the quilt was squared correctly looking at that binding corner.

I wish you the very best solution for the issues. Learn and grow from this experience in your quilting journey.

Originally Posted by Grannies G

My question is regarding your experience of five years is that using your long arm or overall quilting/piecing experience? As for my comments I realize they are not complimentary, but I do not intend them to be hurtful in any way. First as to the fabrics used, adding knits to the mix should have been avoided in this particular case. Knits and tee shirts involve a different prep process which take more time. As to the actual quilting. Learn from the comments here. Lock your stitches and trim tails. No stitch regulator? Then you need lots more practice, or invest in a stitch regulator for your machine. Another question. Were you happy with the finished quilt, or just glad to get it done? I spent three days once ripping all the quilting out of a king size. Not my quilt so I wasn’t personally or emotionally vested so didn’t mind, although the quilter was upset about having to do it over. My last piece of advice is if you are going to quilt for others be sure to make something you are proud to put your name and reputation on.