craftybear

sorry to hear you had a bad experience at Joann's store

humbird

I'm sorry you are all having issues with Joann's. I live 150 miles from the closest Joann's, so don't get there very often, but have always been happy with the service. There are only 3 places in my little town that sell's fabric and notions, so when I go there I feel like I'm in heaven!

belmer

I am so sorry to here about your bad experience at JA's
They just don't know how to make good customer service people any more. You would think with this economy the way it is, those big stores would be begging for good customer service. Nobody should ever have to put up with that crap.... I would go straight to the top with it, and tell them they need to re-train their emplyees at that store, because word of mouth can travel like wild fire.Glad you at least have another JA's you can go to, even if it is farther away, the sad thing is.... Is you shouldn't have to do that. I definately would try and contact The Upper management.

Crafty1

Oh, I hope I'm not making other people think twice about going to Joann's. This is just MY story and MY experience. I won't go to this particular store, but if there's another Joann's that I happen to pass by, I'll go and check it out.

Please don't let my experience affect you into not going there, it is not my intentions! They do have great sales tho!

mamaw

I feel the same way about ours!!

kwhite

Well we had 2 within 30 mins here. The one that had great customer service and rarely any problems they closed. Now my only option is the store where they look at you like you are asking them to stab their own child to do their job.

IrishNY

Really, none of us are so stupid that we would assume that her experience is representative of every Joann's store. However, it does represent mine - I hate the Joann's store by me. They have the worst customer service ever.

Elizabeth-Liz

I do not go to our Joann's much anymore, customer service is a rare thing there. They did get rid of a bad manager after about 10 years. Did not help much Complained many times to corporate. Our local Hancocks got a new manager a while back and I have started shopping there mostly, since she believes in customer service.

belmer

No worries, I like mine too, but We are all just sorry that YOU had to have an "icky" expeirience with crabby employees at that particular JA's store. Hugs hugs and more hugs! Brenda

Kas

I use my Joann's coupons at Michael's!!