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Thread: What sends you back to your favorite LQS?

  1. #1
    Super Member oksewglad's Avatar
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    Just wondering what qualities of a LQS makes you go back again and again? :lol: Conversely what turns you off? :evil:

  2. #2
    Super Member LucyInTheSky's Avatar
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    Well, the one shop I go to all the time in town is owned by my friend's mom, so that's a factor :). Convenience is an issue. There's a shop slightly closer to me but it's off of a really busy street, tiny parking lot, really congested, hard to get back onto the street (almost get hit every other time I'm there). So I drive a few extra miles to a different shop that costs a little more but has an easy parking lot with tons of parking.

    And then obviously fabric selection. There are 3 main shops by me: a bright, a brights and browns, and a brown shop. I like brights, hence I go to the bright shop most, brights and browns less often, and brown during a shop hop :mrgreen:

    Oh, and then also free stuff. The shop I love likes giveaways and a free strippers club (a new quilt every month using 2.5" strips. Show up, you get a free pattern), 2nd Sunday bees, etc. It's kinda like... if they're willing to give me some free stuff, I'm happier to be there, and willing to spend money there. It feels more like they're doing this because they all love fabric and quilting rather then focusing on nickeling and diming everyone. Does that make sense?

  3. #3
    Esqmommy's Avatar
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    My OCD sends me back again.

    What made me pick that particular one? How nice and sweet the women working there are - they know my name, they always greet me, ask about my daughter, ask what I'm working on, etc.

    There's another LQS same driving distance with an equally good selection of fabrics. Not as friendly, so I don't go as much...

  4. #4
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    There is only one LQS within a reasonable distance to me here, and I'll never darken their doors again. I signed up for a class that was forming. They had a list, but no firm date yet. I was about the fifth name on the list. They never called. I also requested to join a Civil War Block class. They said they would have to ask the instructor, but was never called. If they had even called and said, "sorry, the class is cancelled; the other instructor said no" or whatever I would have been ok, but I never heard a thing.

  5. #5
    Super Member grammy Dwynn's Avatar
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    I have the choice of two shops, both 30 minutes away.

    :mrgreen: always friendly
    :? barely acknowledge you
    :mrgreen: great parking lot
    :? street parking or across the street lot
    :mrgreen: large fabric selection
    :? okay selection
    :mrgreen: 30,40& 50% sale rack
    :? 30% sale (not always quilt fabric,??)
    :mrgreen: large class room
    :? squeeze play
    :mrgreen: two potty rooms
    :? have to get a key and go two doors down ??

    Okay you get the picture. Sometime the simple things can make a great shop. MY LQS has clubs, BOM, class for beginners to advanced. Wool, Jackets, totes (of course quilts) classes. Late night sewing once a month, for your own projects and just getting together with the 'girls'.

  6. #6
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    There are two Menonite shops I go in all the time. They don't have anything even $7--all under. In the other LQSs nothing is under $7 unless it's on sale.

    One Mennonite shop is run by a wonderful woman who can help anyone with any color question. She's funny and I always stay longer to chat. She has a wall of flannels!!! And she just added on and now has rows of batiks! I have taken so many friends there who have spent $100s. I think Ada likes to see me coming. :wink: It's out in the middle of nowhere, so parking is never an issue. There's even a rack to tie your horse, if needed. :D

    The other M shop doesn't have as much selection, but the price is even lower. They have a row of buy one yard get one free! They aren't as friendly, but they're not unfriendly, just business like. They speak to each other in German, so that's kind of weird, but they speak to me in perfect English.

    IN the LQS where I had been getting my quilting done, the owner folllows everyone around like she thinks you'll steal something. She's breathes down your neck! I've heard many don't shop there because of that. The prices are so high too. She has pretty bags though. :wink:

  7. #7
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    There are three shops that are within 30 minutes of where I live. The one that is the longest drive for me is the nicest, very friendly staff, a huge selection of fabric, lots of extra wide backing, not enough notions, but they carry the best of the best of thread and fabric. Price per yard is $9.50. On your birthday they offer a discount of half of your age, my discount was 27.5%, okay I am 55. Parking is easy.

    The next closest shop is very nice prices are a little cheaper than the one above, nice selection of notions and threads. Parking is easy.

    The third shop is the closest to me, about 12 miles has adequate parking, a nice selection of books and patterns (I do not buy many books or patterns). A nice selection of clearance fabric, but they do not discount all of the fabric in a particular design. They are an authorized Janome dealer, however they do not sell the 1600P line, which is the machine that I have. Lots of fabric displayed by color, which is not necessary for me.

    All and all, I love these shops and will always shop one of these first. We do have a Joann's that is a half hour from my home, I know lots of people shop there, but I have to grit my teeth :roll: to go in there. The sales people are just plain rude. I do like their notions.

    JulieM

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    Hey barnbum,

    If I ever make it up that way, you'll have to take me there! :shock: :D :D

  9. #9
    Super Member mimisharon's Avatar
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    My very favorite and mostly the only one I shop is the furthest away from me but worth the drive. She's wonderfully helpful and one of the ladies that works for her is a joy to be around and she and I have become good friends. The owner and I are dear dear friends, she's a fellow Blue Star Mom, she came to help me at the end of Roy's life and her presense made me calmer and more appreciate of the love we sahare, she's the most helpful to everyone that goes in the store and has the BEST fabrics. I became friends with her after ordering a walking foot and taking one of her classes in her old shop. It's the very best selection of really good fabrics and there's no mold or mildew smell.

    There are two others between my house and her shop. Both are unfriendly, 'cheap' fabrics at higher prices, they are cluttered, smell moldy, and have no time to talk, work with you on fabrics or color choices because they are to busy being snooty.

    When I visit other areas I try to make time to visit any quilt shop I can find, I know it's easy to order online, but I like touch, smell, and friendly people. Being the people person I used to be and hope to get back to being soon, that's important to me. Unfriendly "attitude" folks never get a dime of my business whether they have something I'd really like or not.


  10. #10
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    We have lots of shops in the area and my favorite is because:
    1. Always greeted with a smile.
    2. Always am asked if I need help.
    3. Always send out emails alerting customers on sales.
    4. Have high quality fabric.
    5. Great sales.
    6. Free pretzels, patterns, etc.
    7. My fabric is cut very accurately.
    8. Fabric and patterns are rotated routinely.
    9. Brightly lite so I can see what I'm looking at.
    10. Great parking, flat surfaces so no tripping.
    11. Shop is open and airy, customers are not in danger of
    bumping into bolts and pattern racks.
    12. Lots of examples hanging in shop to give us inspiration.
    13. Great classes for all skill and interest levels.
    14. Bathroom is handy, very clean and well lit.
    15. If you call and declare you have a fabric emergency, they
    will hold the fabric for you until you can come in.
    16. When you come in for your fabric emergency, the clerks
    don't comment on the fact you're wearing pajama bottoms
    and your hair isn't brushed :) :)
    17. And to give them a plug- Quilter's Quarry in Missoula, Montana
    is the gem I am talking about.

  11. #11
    Senior Member AtHomeSewing's Avatar
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    My favorite shop is well over an hour's drive. There are MANY nice LQS closer to me, a lot closer. However what keeps me coming back is LOTS of fabrics and the biggest selection of batiks, and new ones always coming in.

    The shop is well lit so that I can actually see the color of the fabrics, there is ample space to walk between the rows of fabric.

    Important to me...there are a couple places to sit down scattered within the shop (ones that are not for selling sewing machines). I have a back injury and can not stand for more than about 10 minutes without a short stop to sit. Not many shops include a spot to sit for a moment. They also have a stool at the checkout counter for customers.

    They offer a Birthday month discount. One time during your birthday month you can get 25% off all your fabric for the day.

    Staff is ALWAYS friendly, and attitude counts for a lot and one of the reasons I don't shop closer to home.

    The cutest shop, closest to me had a lady work there who was so totally rude to my husband and I that he was horrified, and every time I consider going to that shop I remember that incident and do not want to go. Sad, she was an employee and I don't even know if she is still there. I never mentioned it to the owner. I should have. It's been a couple years and I still never want to go there.


    Quote Originally Posted by Cathy M
    ...
    16. When you come in for your fabric emergency, the clerks
    don't comment on the fact you're wearing pajama bottoms
    and your hair isn't brushed :) :) .
    :D :D


  12. #12
    Super Member Scissor Queen's Avatar
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    Good question! I have 6 favorite LQSs. Mostly I go back because I'm friends with the owners. They're all friendly, have great fabric selections, etc. They also tend to be local quilter hang-outs with coffee and places to sit and chat.

    The ones that aren't my favorites are just stores, not shops. You may or may not get greeted when you go in.

    The one I refuse to shop at is mostly an internet store but she's supposedly open evenings and saturdays. She belongs to a couple of guilds I'm in and thinks she's an authority on nearly everything. Plus she's selling a kit to guild members for a guild workshop at full price and acting like she's giving them a discount. I've seen the exact same kit advertized for less in a couple of magazines.

  13. #13
    Esqmommy's Avatar
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    Quote Originally Posted by gaigai
    There is only one LQS within a reasonable distance to me here, and I'll never darken their doors again. I signed up for a class that was forming. They had a list, but no firm date yet. I was about the fifth name on the list. They never called. I also requested to join a Civil War Block class. They said they would have to ask the instructor, but was never called. If they had even called and said, "sorry, the class is cancelled; the other instructor said no" or whatever I would have been ok, but I never heard a thing.
    chalk it up as lesson learned (is this why you hate Texas?)

  14. #14
    Power Poster BellaBoo's Avatar
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    I travel a lot and go to all the quilt shops I find where ever I'm at. The successful shops are inviting and happy places. The bad shops makes me wonder if the owner has ever set foot in a successful shop.

  15. #15
    Power Poster Ninnie's Avatar
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    My favorite shop is 1 1/2 hr away, but there is a huge fabric selection. And she carries all the latest fabrics. Rows of Batiks, rows of blues etc: you name it and there will be rows to look through. You can't see all that is there in just one day. Huge cutting tables, and no matter how busy they are, you never have to wait long. 32,000 sq. ft. of material to drool over, and a large selection of notions, patterns, and books. The prices are very reasonable. My DH is glad we don't live closer!!! :D :D :D

  16. #16
    Super Member azdesertrat's Avatar
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    they are open on Sundays.the only shop in town that is,except Joanns

  17. #17
    Super Member LucyInTheSky's Avatar
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    Quote Originally Posted by azdesertrat
    they are open on Sundays.the only shop in town that is,except Joanns
    Quilter's Market? I concur! I've had 3 Sunday emergencies (and many "I feel like shopping on a Sunday" days) where I was so glad they were open so I didn't have to wait 24 hours until I could get into a shop on Monday.

  18. #18
    Member desertdebbe's Avatar
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    Desperation for a certain fabric is what sends me to my LQS. It is about 30 miles from me. Sadly, they will only occasionally greet me. If so, then I know it's a new employee :lol:
    For the most part I am ignored the entire time I'm looking. They will be eager to cut my fabrics and ring me up. Offer no chit chat, no friendliness.

    It makes me wonder how they've stayed in business. Maybe it's just me??
    I can't believe in a city like Tucson there are so few quilting shops. :?:

  19. #19
    Super Member joeyoz's Avatar
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    Quote Originally Posted by grammy Dwynn
    I have the choice of two shops, both 30 minutes away.

    :mrgreen: always friendly
    :? barely acknowledge you
    :mrgreen: great parking lot
    :? street parking or across the street lot
    :mrgreen: large fabric selection
    :? okay selection
    :mrgreen: 30,40& 50% sale rack
    :? 30% sale (not always quilt fabric,??)
    :mrgreen: large class room
    :? squeeze play
    :mrgreen: two potty rooms
    :? have to get a key and go two doors down ??



    Okay you get the picture. Sometime the simple things can make a great shop. MY LQS has clubs, BOM, class for beginners to advanced. Wool, Jackets, totes (of course quilts) classes. Late night sewing once a month, for your own projects and just getting together with the 'girls'.
    Ditto! We happen to go to the same shops. Our LQS has the nicest, most helpful people working there. That was my impression the first time I walked in the door. They are that way to everyone. And they offer so much more.

  20. #20
    Super Member Moonpi's Avatar
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    My favorite is not convenient, and has a huge problem with inadequate parking. Still, it is just so inviting. The fabrics are beautiful, artfully arranged, and lots of projects are displayed to get your creative juices going.

    The ladies working there seem genuinely interested in what you are making and I have the sense that they are quilters, too. At the chain stores, I know some of the people cutting my fabric have newer sewn a stitch, or they'd cut the cloth straight!

  21. #21
    pookie ookie's Avatar
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    Within walking distance. Exercise and shopping!

    Large and well laid out.

    Good variety. Always has whatever pops into my head while I'm there. Amazingly.

    Competitive prices but I don't care about that. I'm only frugal over other people's hobbies.

    Good balance of nice and cranky. I like a little of both.

    Smart and helpful.

    Doesn't smell like mold. Isn't dusty. Achoo!

    Has never made an anti-military statement to me.

    Doesn't get annoyed when you've obviously made a purchase online.

    I've now jinxed them with praise. They will be closing any second, I'm sure. Honestly, I can't believe they're still in business. I started using them for home decor and non-quilt projects years ago. Now that I've caught up with their actual purpose, poof!

  22. #22
    Super Member Deb watkins's Avatar
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    I have been to Ada's as well, and Barnbum is exactly right. Very friendly and helpful and a wonderful selection at good prices.

  23. #23
    Super Member azdesertrat's Avatar
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    [quote=desertdebbe]Desperation for a certain fabric is what sends me to my LQS. It is about 30 miles from me. Sadly, they will only occasionally greet me. If so, then I know it's a new employee :lol:
    For the most part I am ignored the entire time I'm looking. They will be eager to cut my fabrics and ring me up. Offer no chit chat, no friendliness.

    It makes me wonder how they've stayed in business. Maybe it's just me??
    I can't believe in a city like Tucson there are so few quilting shops. :?: [/quote
    actually there are quite a few,I am lucky they are all about 1 mile from where I live but only one is oopen on Sunday

  24. #24
    Super Member azdesertrat's Avatar
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    Quote Originally Posted by desertdebbe
    Desperation for a certain fabric is what sends me to my LQS. It is about 30 miles from me. Sadly, they will only occasionally greet me. If so, then I know it's a new employee :lol:
    For the most part I am ignored the entire time I'm looking. They will be eager to cut my fabrics and ring me up. Offer no chit chat, no friendliness.

    It makes me wonder how they've stayed in business. Maybe it's just me??
    I can't believe in a city like Tucson there are so few quilting shops. :?:

    Desert Debbe
    there is Quilt BAsket on Tanque Verde,Quilters MArket on Speedway, Bella Quilts on Broadway in Tucson,then in Green Valley Hearts and Hands(?)
    in Sauhuartia there is one off a dirt road called Cotton Patch(?)
    up north closer to you there are 2 in catalina and one on North oracle,of course then there is Sierra Vista,we have lots of them available to us

  25. #25
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    Quilts on Plum Lane in Dade City, Florida is a very nice shop.

    All the employees are very friendly - many of them greet me by name - even though we're snowbirds and I'm not one of their big spending customers.

    The prices are in the mid-range of quilt shop prices.

    The previous shop (that had some of the same employes as the "new" shop) tended to run higher on their prices and the times I went in, I felt like I was either an intrusion or ignored. The "old" employees are ever so much nicer at the "new" place. Must be the change of owners and location that made such a difference.

    They are all very willing to help with selection of fabrics, etc., although I generally prefer to select my own.

    I recommend this shop.

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