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Bernadette Harwood 10-05-2008 10:23 AM

2 Attachment(s)
Hi girls
I need help I'll repost both pictures of the two quilts I just finished last month. The lady loves the first one but the second one she says is to plain and not as bright as the first one. She send the shirts and blouses and was very specific for the first one and didn't say much about the second one. I put mostly her moms clothes and evidently not enough of dads and it has too much white in it. I used what she gave me. Do I re charge her to re do it? I don't want to take it apart she suggests adding blocks on top which would ruin it. I used as many of the dads clothes as was left from the first quilt. any ideas are welcome.

This is the one she doesn't like because it isn't bright enough
[ATTACH=CONFIG]18513[/ATTACH]

Dads the first one she loves
[ATTACH=CONFIG]18514[/ATTACH]

SewSew2 10-05-2008 10:32 AM

Has she thought that their clothes were not that bright....goodness I would not know what to say about this. Guess that is why I am so reluctant to make quilts for others. However I have not been that long peicing tops.
Good luck
Beth

Barb M 10-05-2008 10:50 AM

Well, this is what i would do. The second quilt is very whitewashed, but you also couldnt have known what she wanted. You shouldnt re-charge her, because someone not liking it is a risk you take, but i would say this, maybe to avoid this in the future, maybe take a layout photo before sewing, and have person see it first, just an idea. Anyways, this is what i would do, the blue rows on the second one are what i would change. It wont be hard to do at all, and the quilt will still be nice. Try and replace those blue squares with something floral, like the pink floral in the first quilt, or that pretty pink strip was nice too. All you have to do is this, cut your squares out, press the edges under, and then hand applique the squares onto the quilt, and nobody will be able to tell, the quilt will be very nice. So sorry this happened to you, but no, i wouldnt charge her, consider it a lesson learned, and take photos along the way next time.

Bernadette Harwood 10-05-2008 11:15 AM

Thank you, yes, I sent pictures of both quilts to her before mailing them. I have already decided to send pictures of just the layout next time, to see if they want changes. I have done dozens of quilts for people and this is the first time this has happened. Of course, this one is long distance for me, I'm in In. and she is in Ca. I have never showed the layout or anything to anyone before. They give me their t shirts or whatever, I ask about the color for the sashing and size they want and the color for the backing and the rest is for my judgment. They have always been happy before.
She does not want me to do anything with the one she likes but wants to send new shirts to add color the one she doesn't like. I think they both are colorful enough but I'll do what she needs. Thanks for the advice.

Barb M 10-05-2008 11:32 AM

Awe, im sorry this happened to you.

sewjoyce 10-05-2008 12:04 PM

What a bummer, Bernadette! I would indeed charge her if she wants you to redo it. Your time is NOT free. However, I would get her to agree on a price before you do it. :D :D

(I liked them both.......)

barnbum 10-05-2008 12:07 PM

Goodness--you were working with what she gave you. And the whole idea behind this is not how bright it is, but how comforting it is. Right?

I'd definitely charge more if she wants it redone. You did as you were asked--and if she needs a change, it should be on her bill.

What if you appliqued hearts--bright ones--in the white squares?

Maybe quilt it with a bright thread?

I'm sorry you didn't get raving reviews--I think you did great.

Arizona Sunrises 10-05-2008 12:14 PM


Originally Posted by Bernadette Harwood
She does not want me to do anything with the one she likes but wants to send new shirts to add color the one she doesn't like. I think they both are colorful enough but I'll do what she needs. Thanks for the advice.


You used what she sent you. This isn't a result of her disliking your work. It's a product of her changing her mind and not liking what she thought she would.


I work as a contracts administrator for a large general contractor. When an owner decides he doesn't like the paint color after it's on the wall, there is a charge for additional labor and materials to change it. As long as the quality of work is there, this is on someone else, not you.

babeegirl 10-05-2008 01:55 PM

I'd explain to her that extra time will cost. I made a quilt for a lady years ago and after she changed it the 6th time I said no it's done because I had other quilts scheduled. with the holidays fast approaching, you'll be running yourself ragged and that takes the fun out of them.

Bernadette Harwood 10-05-2008 04:45 PM

Thank you all for your input. I told I would fix it for free this one more time and would send pictures of it laid out before I sew them. And that it will be a one time thing. I will hand sew them over the top of the others if that works out. We will have to see what she sends me to work with. I just want to get it right this time. I won't be doing anything for her anymore though she has been nice, I just don't have time to do things twice. Thanks again everyone.

tlrnhi 10-05-2008 07:27 PM

I like them both! Don't know what the womans problem is. You did as she asked with what she sent. What does she want?
I agree with what the others suggest in charging.

Skeat 10-06-2008 02:26 AM

I agree w/Arizona and Terri...! This is crazy!! Maybe this is more of a needed therapy session over other issues...her!:))There is nothing wrong w/either one...and, in today's world it just amazes me how people expect our art to be like a drive thru...there's onions on my burger..give me more free!:))Next time...it is a contract and any further changes, etc...after the fact, there will be additional charges. Make that point up front. I would ask her what does she not like or what is it she wants changed. Make sure to take your quilt outside for a picture..not in direct sun and make sure your colors are true to what she received in viewing. Do keep us posted on this! I feel for you! SKeat

quiltease 10-06-2008 04:17 AM

I don't know if you're up for this, but how about some applique on the plainer blocks? That way the quilt does not need to be taken apart, nor requilted. Appliques of what? That could be up to you or your customer. I'd hand applique a trailing vine (if she sends you any greens) with small colorful buds. That way it can be on the blocks you want, not on others, and will still tie the quilt together along with bringing some movement to it.
Please let us know what you decide.
we're with you in spirit,
bev. :]

lgeorge 10-06-2008 04:23 AM

I don't see anything wrong with any of them. Good job and well put together.

kd124 10-06-2008 10:54 AM

Personally, I like the one she doesn't the best. But I'm not the customer so...........I agree with the applique idea. I like the vine and buds idea.

Good luck.

Dodie 10-10-2008 07:27 PM

does she like cats or anything special hearts or whayever I would applique a few scattered on the quilt mabe vines what does she like

Bevanger 10-11-2008 05:02 AM

Personally I think they are both just fine... :D

mrsj82 10-11-2008 06:11 AM

I had a client do this to me too. I charged her extra for the time and effort of taking it apart and re-doing it. If she doesn't like what you came up with, that's not your problem. She didn't give you any instructions on the second quilt so it's not your fault. I would charge her for your time. (Like half the price of the original)

Good luck!

DA Mayer 10-11-2008 01:17 PM

Could you just applique a diagonal stripe on the white blocks to give it a little color. That way you wouldn't have to take it apart or cover the whole square. See what a difference the sunlight does for the picture too. Maybe her parents were more beige people than she thought.

Bernadette Harwood 10-11-2008 04:15 PM

It is on it's way back to me. I'll see what her instructions are this time. I'll let you know what I end up doing. Thanks for all your ideas and suggestions. I have changed a few of my policies so this doesn't happen again. I have made dozens of quilts for people and this has never happened and hope it never does again. Thanks again everyone!


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