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Originally Posted by sandpat
I love it when Customer Service actually provides "Customer Service" :lol:
Agreed! And this is how companies can keep their business going. By backing their items. Just and FYI- I have a friend that does small sewing for people. Mostly just replacing zippers and patching stuff. She had one gal bring her a Columbia coat. She didn't want to mess with the two zipper thing, and called the company. They said for her to wash the coat, send it to them, and they will repair it and send it back!!! I have many of their coats because they last so long, but this just made me ALWAYS go right to their coats and other items! |
Beautiful quilt reneebobby! :thumbup:
I'm glad to hear you got the 'added extras' too. I had the release button on one of my Olfa rotary cutters break, so I emailed them, just to let them know. It was one of my first cutters, so I really didn't expect anything - and they sent me a new one! |
Renee, good for you getting great customer service. I sell jelly rolls on my site and am always careful on cutting the strips. But if a customer complained, I would definitely replace.
And your quilt is beautiful!!!! |
VERY nice
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That is very pretty....Thanks for sharing!! and wow you sure got lucky there....someplaces do care if there customer is happy..
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Great Quilt!!! Even with the problems.
Kyia |
Renee--your quilt is just too beautiful! I love the fabrics--and I am not even a batik person!
I am so glad that you had a positive experience with the company you were dealing with. Makes you want to tell everyone what great customer service they have---then your friends shop there too---great PR for the company and a great bonus for you!!! |
1 Attachment(s)
Look what came in the mail
Very pretty [ATTACH=CONFIG]12080[/ATTACH] |
Wow ......how nice of the company to do that!!....sure made out great!..
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Wow how wonderful of them to send you all that!!! Nothing like excellent customer service.
BTW I LOVE your quilt. |
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