Craftsy Pattern Update - Lasting Luminescense
I purchased this quilt kit several months ago and just cut the fabric last weekend.
Today I received an email indicating the pattern has been updated. For a specific fabric the old pattern called for 4 strips at 5x40 the updated pattern calls for the same fabric to be cut at 4 strips at 5.5 x 40 strips Obviously my strips are now to small. I contacted Craftsy and they are shipping out the fabric for the quilt at no cost. All of the fabric not just the one fabric. Craftsy certainly stands behind their customers ! |
That is nice to hear.
I like to buy patterns and this is the second story in a week about pattern corrections that I have seen on the QB. I think in the future when I buy any pattern, I will contact the developer and ask about any corrections before I cut any fabric. This will preempt any emotional distress from material being cut wrong. peace |
Nice to hear. I got an update too on a pattern but was never able to get to the pattern. I had trouble logging and with the eBay problems, I just gave up on trying.
|
Wow! That's customer service! I love craftsy!!
|
Wow, that is really nice of them. I wonder if it will be the same fabric story they are sending? Great customer service though!
|
That's Awesome Talk about Customer Service!!! That's what keeps customers coming back. Thanks for Sharing.
|
They just shipped the same fat quarter bundle I received before. It shipped today.
|
Good for Craftsy. Nice to hear this.:thumbup:
|
All times are GMT -8. The time now is 03:24 AM. |