Unwanted ads
09-08-2013, 05:26 AM
#31
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Join Date: May 2008
Location: FL
Posts: 16,574
Originally Posted by gale
Wait, try this. Go to tools and see if adblock is on the tools menu that pops out. If it's not, then it didn't get installed correctly. When you add it from the page I linked you might have to approve the installation.
09-08-2013, 09:32 AM
#32
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Join Date: Jul 2012
Location: Not Here
Posts: 3,817
My FF doesn't show the Ad Block icon either because I don't show the "Add On" toolbar. (View -> Toolbars -> Add-On Bar). I don't get ads though.
If it's installed, and you're not getting popups, I wouldn't worry about it. Just surf away to your heart's content.
Tools -> Add-Ons should show the part in red:
[ATTACH=CONFIG]434680[/ATTACH]
If it's installed, and you're not getting popups, I wouldn't worry about it. Just surf away to your heart's content.
Tools -> Add-Ons should show the part in red:
[ATTACH=CONFIG]434680[/ATTACH]
09-08-2013, 01:48 PM
#35
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Join Date: May 2008
Location: FL
Posts: 16,574
Originally Posted by gale
If you see ads on this site (not just popups, but any ads), adblock isn't working. Do you see it on your add-ons page like Tammi posted above?
Also I keep getting a pop up from FF asking if I want to down load internet helper 3.1 and one that says would you like to install the plug in needed to display the media on this page. Should I??
09-08-2013, 03:02 PM
#36
Super Member
Join Date: Jul 2012
Location: Not Here
Posts: 3,817
This is not FireFox that did this. FF is legitimate software. What you're describing is malware or scareware (once they ask for money to fix something or to stop something, it will cross the line from malware to scareware.).
More likely, a site you went to was infected and avast failed to stop it. This could have happened with Internet explorer / Chrome or FF. unfortunately.
The general rule of stuff like this is if you didn't ask for the software, don't install or pay for it. Internet helper is NOT good software.
Pop up blocked may be from Firefox, but I don't think it is. I've never seen that. You still didn't let us know if the Ad Block plus was in that window.
No, it's not normal to have your PC run slowly because of FF. My FF does run slowly because I have sometimes 70 tabs open, but only FF runs slowly because of that, not the whole PC. The reason your computer is running slow is the malware that's running on it.
This is something that several sites online can help you remove whatever's on your machine - for free, don't ever pay for it. I could help you if I was closer. Do you have a family member who's good with computers? I wouldn't be shocked to find that it's Search Conduit that you have installed. It's incredibly invasive, and I think it goes without saying that it's "bad" as well.
More likely, a site you went to was infected and avast failed to stop it. This could have happened with Internet explorer / Chrome or FF. unfortunately.
The general rule of stuff like this is if you didn't ask for the software, don't install or pay for it. Internet helper is NOT good software.
Pop up blocked may be from Firefox, but I don't think it is. I've never seen that. You still didn't let us know if the Ad Block plus was in that window.
No, it's not normal to have your PC run slowly because of FF. My FF does run slowly because I have sometimes 70 tabs open, but only FF runs slowly because of that, not the whole PC. The reason your computer is running slow is the malware that's running on it.
This is something that several sites online can help you remove whatever's on your machine - for free, don't ever pay for it. I could help you if I was closer. Do you have a family member who's good with computers? I wouldn't be shocked to find that it's Search Conduit that you have installed. It's incredibly invasive, and I think it goes without saying that it's "bad" as well.
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