Hey, thanks for responding. It's nice to know someone is out there.
Currently, the machine seems to work for manual stitching, but not with auto stitching. I used to be able with auto stitching let the needle go up and down a few time in place to lock stitch. But now, if the carriage doesn't move, neither does the needle. I have a QBOT computer attached to it that allowed me to do computerized patterns. Now the computer moves the machine, but the needle won't stitch. The tech has replaced several things on the machine including a needle sensor. We're now waiting for some control board to arrive, which wasn't in stock. So I've been out of commission for a month now. It always seems to happen when I'm in the middle of a quilt.