I completely agree that your LQS needs to "want" your business and be friendly and know who you are... or at least want to know who you are!
I also agree that most LQS owners aren't in it for the big bucks :) I should know... I'm working at opening mine (hopefully by August). My LQS was closing due to her own personal reasons and I couldn't stand to see it closing, so I'm hoping to keep it open for our community and those surrounding us, but it looks like I'll take a HUGE cut in salary to do it... :( So, I guess my main focus is already the customer and not $... although, hopefully, someday... both would be great... :)
And, thanks and HUGS to all of you who helped me so very much by responding to my thread, asking for what you personally like in a LQS!