My experience with Singer has been totally different. I love mine. Excellent sewing, embroidery and features for the dollar. No issues. I have no problems recommending them. Originally, I bought a Bernina and it was in the shop more than my house! They bought it back, and I went and purchased the Singer XL1000.
Now that Singer, Pfaff and Janome (or is it Viking?) are all owned by the same company, it makes comparing the features vs. dollars even more critical.
I would always recommend when buying a new machine, to know if the machine requires special feet or needles, and if feet/needles can be readily purchased or must be special ordered. My girlfriend is really unhappy with a machine she bought that uses only needles not available in any store, but must be special ordered.
Good luck with your shopping! Hope you find exactly what you desire :)