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Tell her you're telling US the name of the store, and there are HUNDREDS of us on the board who will NEVER BUY ANYTHING FROM HER unless she makes this right. You've been mistreated once too often. If she has a web address or Email address, give it to us, so we can POLITELY remind her that the customer is always right.[/quote]
I disagree - the customer is NOT always right. Sometimes the customer is just a jerk. But we need to be treated fairly, politely and not overcharged. I've seen store personnel treated like they are morons, and I for one, don't think they have to take that, but cheating a customer is not the answer.