Just like Wal Mart, you need to contact the home office---the only way things will change is if you let them know you are not happy. In this day and age, if we don't inform them, they are going to think that all is well and never try to make it any better. Please ladies, everyone contact home office especially if you had a bad experience, but also if you had a good one. Those ladies work hard and the ones who truly love their job and the customers deserve some praise.