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Old 07-13-2010, 12:58 PM
  #220  
marla
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Join Date: Jul 2008
Location: Charleston, SC
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Perhaps it is the area you are in. While in MI and in a Walmart, a customer behind me was angry as the customer before me was asking for a price quote. The customer behind me was very irrate because she had to be somewhere and was late and everyone was holding her up, she said. I felt bad for the checkout gal to have to bear it. Another time, in the same state and area, a customer pushed me out of the way cuz she wanted to be first. (In a hurry, ya know). Perhaps the gal with a cart was upset that she almost hit someone with her cart? Whose to know what her face and feelings are.
When I can't find something in the large stores, I find someone to ask for help. Kindness has to begin somewhere.I hope you feel better and find your fabric.
Sorry to put in my 2 cents. In SC I am always treated well and always with a smile and courtesy at Walmarts.


Originally Posted by OdessaQuilts
Yesterday I had to stop at my local Wal-Mart for some things. While I was there, I stopped at the fabric counter to pick up some basic WOW cottons. Well, as I came around the end of one aisle, the girl from the department comes barrelling around from the other side and nearly runs me and another customer over with her enormous cart. With a surly look on her face, she managed to give the other woman a look that could kill and the customer moved. She then went to re-stock shelves or something.

So I go up to the cutting counter, ring the bell and wait.

And wait.

And ring the bell again.

And wait.

And wait.

And wait some more.

And wait.

And ring the bell again ....

well, you get the picture. After nearly 7 minutes of this behavior, I pull out a scrap of paper from my purse and write a note. It said something to the effect of "This is typical. I have stood here for over 5 minutes, periodically ringing the bell, to have no one show up and wait on me. My time is valuable and I have no more time to waste today. It's a shame you don't find this department important enough to staff it adequately. It's clear that you don't care about your customers." I left it pinned to the top bolt of fabric I was considering purchasing.

What's really maddening is that in the next department over (menswear, across the aisle), there was a manager telling 2 employees to go and do a "good floor mopping" in another area of the store. They clearly saw me standing there, they heard the bell ringing. But none of them were apparently capable of helping someone in the fabric department.

Is this typical of your fabric department experiences in Wally World??? I'm so frustrated and incredibly dissapointed with my treatment. In hindsight I should have left my name and phone number on the note, but I was so exasperated at that point that I couldn't see straight, let alone think straight!
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