Several years ago I moved outside a rather large city - there was a LQS in my little town. So, I ventured in one day, found the one employee laughing and talking with a group of 4 women - apparently all 5 of them were friends. My frst thought was - Great a friendly little store, etc.. Once they left, the employee came towards me and said "if you need anythng, I'll be in the back." All of a sudden, I didn't need anything! I left - Needless to say, they were out of business in less than one year!