I bought a Pfaff 7570 (I think) about 10 years ago. I made the mistake of getting it at the Sewing Expo and the dealer who sold it to me was located 50 miles away. With work and a small child, it was impossible to get the lessons to learn to use all it's options. When I called for assistance, the lady who helped with my machine was never there and did not call back. My sister had a Brother machine she purchased at Walmart and I found that to be easier, so I got one of those for about $400. (The Pfaff was over $2000.) Now I understand the Pfaff more and am able to do more on it. The Pfaff has options the Brother dosn't . I needed support services and the dealer was not there for me.