I work at a JoAnns and I do have to say that we don't have enough help. I'm in a small format store with 2 people working together. One is always a manager and then the peon "me". The manager has so much to do that most of the work is put on the other person. I've been in the Super Stores and see people standing around. We never have that luxury. I try to be nice to the guests, they do help make my paycheck. I get customers that come back only on the days that I work. I'm a quilter and can help with their choices of fabric and layouts of their quilts. We do have workers that have never sewn a day in their life and that's where a lot of the problem lies. Not enough help is probably the bigest problem though. Small wages and lots of work that makes it hard to get everything done.