Tthe only reason I started frequenting WM, when they first built, was because it was one stop shopping and extremely convenient especially in the Winter when the weather is so outrageous. I always frequent the fabric department and 99% of the time purchase fabric & notions.
We own a small retail store in No. VA and were almost put out of business when the big guys came to town. That was 30+ yrs ago and we are still in business there due to customer service and to customer loyalty. WM needs to listen to their customers from every cubicle in their big box.