Good for you....don't pay to be treated like that.
Not long ago we called a LQS...60 miles one way to ask if they had a certain pattern & certain ruler in stock.They said yes to both.
2 days later we called to confirm & was there 1/2 hr after they opened.
They had neither in stock....what a waste of gas/time.BTW....I dealt with the owner,so no need to complain...who would I complain to?
Oh,well. I just marked them down in my never again list....& they wonder why more & more ppl shop on line.